Summary
Overview
Work History
Education
Skills
Accomplishments
Key skills & Certificates
Locations
References
Hobbies and Interests
Korean
Languages
Timeline
Generic

Elizabeth (Sejin) Lee

Summary

Seeking a challenging environment to drive growth and development of organization. Leveraging qualifications and professional/personal experiences to enhance capabilities and make a meaningful impact.

Overview

19
19
years of professional experience

Work History

Yourside Counsellor

Yourside (Carer Gateway)
07.2023 - Current
  • Providing therapeutic support to carers
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Guided clients in developing skills and strategies for dealing with problems.

SIRA (State Insurance Regulatory Author Counsellor

Workcover NSW
02.2023 - Current
  • Providing therapy to clients under workers compensation
  • Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.

Clinical Supervisor

Parks Network Community
01.2023 - Current
  • Providing clinical supervision to the staff members
  • Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
  • Assessed patients, determined needs, and managed care.
  • Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
  • Responded to crisis situations with calm and professional approach to optimize support.
  • Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
  • Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.

Victims Services NSW Approved Counsellor (contractor)

The Department of Community and Justice
05.2021 - Current
  • Providing therapy to victims of violence in NSW
  • Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
  • Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
  • Implemented trauma-informed practices across all aspects of service delivery, promoting healing and resilience among survivors of domestic violence.
  • Improved survivor safety by developing personalized safety plans and providing resources for legal assistance.
  • Empowered clients through advocacy efforts, ensuring their voices were heard by medical professionals, law enforcement personnel, and social service providers.

MyCoach Clinician at Telushealth (contractor), Sydney and Parramatta offices

Telushealth
05.2022 - 04.2024
  • Providing EAP service to clients over range of issues – individual, couple and family therapy
  • Provided crisis intervention services, effectively addressing urgent mental health concerns among employees while ensuring a safe working environment.
  • Promoted work-life balance by offering guidance on time management, prioritization, and self-care practices for employees.
  • Implemented data-driven approaches to evaluate the effectiveness of EAP initiatives, making adjustments as necessary based on client feedback and outcomes assessment results.
  • Assisted in the development and implementation of customized training programs focused on enhancing communication skills and fostering teamwork across departments.

Money Clinic Coordinator at Centre for Women’s’ Economic Abuse (CWE), work from home (1 day/week)

10.2022 - 02.2023
  • Providing financial counselling service to victims of domestic violence

Bi-Lingual Clinician (PTFT) at Multicultural Problem Gambling Service for NSW (WSLHD, Cumberland Hospital), North Parramatta

WSLHD
11.2014 - 04.2022
  • Providing gambling and financial counselling service to CALD clients who are affected by gambling disorder.
  • Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery.
  • Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
  • Collaborated with multidisciplinary team members to ensure comprehensive care for clients.
  • Worked with clients to develop personal recommendations for improvement of financial circumstances, reducing debt and increasing income.
  • Acted as an advocate for clients during creditor negotiations, working towards mutually beneficial agreements that facilitated debt resolution.

Gambling & Financial Counsellor

UnitingCare NSW ACT
08.2013 - 02.2019
  • Providing individual, couple and family therapy to anyone impacted by gambling disorder in NSW.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.

Financial Counsellor (PT)

Granville Multicultural Community Centre
01.2014 - 11.2014
  • Providing financial counselling service to clients in the area.
  • Worked with clients to develop personal recommendations for improvement of financial circumstances, reducing debt and increasing income.
  • Cultivated a positive, non-judgmental environment for clients to openly discuss their financial challenges and concerns.
  • Increased client confidence in managing personal finances by providing tools and resources for long-term success.
  • Conducted interviews with patients and family members and answered questions regarding insurance benefits.
  • Acted as an advocate for clients during creditor negotiations, working towards mutually beneficial agreements that facilitated debt resolution.
  • Worked directly with clients to provide financial counseling and education using individualized counseling model and personal finance course.
  • Stayed up-to-date on financial products and consumer rights.
  • Improved client financial stability by assessing their financial situations and developing tailored plans.

HR & Administrator (FT) at The Crossing, Mission Australia, Kings Cross

08.2010 - 07.2013
  • Providing administrative service to the long-term case management homeless centre for those young people who are either homeless or at risk of being homeless.

HR & Administrator (FT) at Dongin Australia (Construction) Pty Ltd, Yennora

01.2007 - 07.2010
  • Providing the multiple roles of being a customer service, accounts payable & receivable as well as developing and maintaining HR management issues
  • And also liaising with the overseas companies for the logistic purpose and analysing business information by reviewing Cordell Construction Database.

Education consultant (FT) at BADA Education Centre, Town Hall

11.2006 - 01.2007
  • Providing both face to face and telephone consultations to the overseas students who want to study in Australia.

Therapist (Casual) at Autism Projects Pty Ltd, Various locations

01.2006 - 01.2007
  • Providing therapeutic work to children with diagnosed autism and emotionally supporting their families as well as implementing/adhering to ABA and PECS methods with no complaints/demotion.

Sales Assistance (Casual) Missha Cosmetics, Town Hall

12.2005 - 01.2006
  • Providing customer service and sales, stock counting and store management.

Education

Master of Counselling and Applied Psychotherapy -

Jansen Newman Institute
01.2015

Diploma of Interpreting (Korean) -

TAFE NSW
01.2011

Post Graduate Diploma of Social Health -

Macquarie University
01.2006

Bachelor of Liberal Studies (Psychology & Japanese Studies) - Science And Arts

The University of Sydney
01.2005

Higher School Certificate -

Methodist Ladies College (MLC), Burwood
01.2000

Skills

  • Addiction counselling
  • Couple and family counselling
  • Trauma counselling
  • Grief and loss counselling
  • Career counselling
  • Client Advocacy
  • Multicultural Competence
  • Case management

Accomplishments

  • Participated in SBS Korean radio interview on the topic of 'Motherless daughters' on 09/5/2024. https://www.sbs.com.au/language/korean/en/article/janice-and-sonia-were-15-when-their-mum-died-we-didnt-know-how-to-cope/7gsd86kcj
  • Participated in SBS Korean radio interview on the topic of 'Domestic family violence in Korean Australian society' on 20/5/2024. https://www.sbs.com.au/language/korean/ko/podcast-episode/korean-experts-discuss-domestic-violence/yaqu4y59e
  • Participated in SBS Korean radio interview on the topic of 'Major mental health issues in the Korean community; Depression, anxiety relationship problem and addiction' on 1/11/2018. https://www.sbs.com.au/language/korean/en/podcast-episode/major-mental-health-issues-in-the-korean-community-depression-anxiety-relationship-problem-and-addiction/ke0qyp78q
  • Participated as a key panel member in 'Korean Domestic Family Violence Seminar' on 27/3/2024.
  • Presented at the 'Mental and Physical wellbeing during COVID-19" with KAMS (Korean Australian Medical Society) on 14/5/2020.
  • Created the first Korean DV booklet in Australia.
  • Created the first gambling profile in Korean Australia community while working at WSLHD during 2014 and 2022. Also established the first gambling & financial counselling service within the organization in the allocated LGAs.


Key skills & Certificates


  • Fully accredited PACFA (Psychotherapy and Counselling Federation of Australia) Clinical registrant since 2021
  • Fully accredited Child & Family therapist
  • Fully accredited Gambling counsellor
  • Registered SIRA (State Insurance Regulatory Authority) counsellor
  • Experienced NDIS counsellor
  • Current WWCC available
  • Current National Police Check available
  • Advanced level of Microsoft Words, Excel, PowerPoint, Outlook
  • Full NSW Driver’s Licence
  • First Aid certificate available

Locations

  • West Ryde NSW
  • Auburn NSW

References

Available upon request

Hobbies and Interests

  • Active member of Korean Australian DV Hub since 2020
  • Active member of NSRKN (Northern Sydney Region Korean Network) interagency meeting since 2014
  • Being involved in the local community events e.g. MS Fun Walk & Run, Salvo Care Line volunteer telephone counsellor, Hillsong volunteer, STARTTS volunteer…etc
  • Supporting the Korean Australian community in increasing their mental health awareness e.g. active member of KHCA (Korean Health & Community Assist) in building partnership with other organisations and attending SBS radio, local podcasts.
  • Sponsoring a child overseas e.g. Compassion & World Vision
  • Gym/ Outdoor activities
  • Theatre/ Festivals
  • Being involved in Christian faith groups

Korean

Fluent in Korean- reading, writing, listening and speaking

Languages

Korean
Full Professional

Timeline

Yourside Counsellor

Yourside (Carer Gateway)
07.2023 - Current

SIRA (State Insurance Regulatory Author Counsellor

Workcover NSW
02.2023 - Current

Clinical Supervisor

Parks Network Community
01.2023 - Current

Money Clinic Coordinator at Centre for Women’s’ Economic Abuse (CWE), work from home (1 day/week)

10.2022 - 02.2023

MyCoach Clinician at Telushealth (contractor), Sydney and Parramatta offices

Telushealth
05.2022 - 04.2024

Victims Services NSW Approved Counsellor (contractor)

The Department of Community and Justice
05.2021 - Current

Bi-Lingual Clinician (PTFT) at Multicultural Problem Gambling Service for NSW (WSLHD, Cumberland Hospital), North Parramatta

WSLHD
11.2014 - 04.2022

Financial Counsellor (PT)

Granville Multicultural Community Centre
01.2014 - 11.2014

Gambling & Financial Counsellor

UnitingCare NSW ACT
08.2013 - 02.2019

HR & Administrator (FT) at The Crossing, Mission Australia, Kings Cross

08.2010 - 07.2013

HR & Administrator (FT) at Dongin Australia (Construction) Pty Ltd, Yennora

01.2007 - 07.2010

Education consultant (FT) at BADA Education Centre, Town Hall

11.2006 - 01.2007

Therapist (Casual) at Autism Projects Pty Ltd, Various locations

01.2006 - 01.2007

Sales Assistance (Casual) Missha Cosmetics, Town Hall

12.2005 - 01.2006

Master of Counselling and Applied Psychotherapy -

Jansen Newman Institute

Diploma of Interpreting (Korean) -

TAFE NSW

Post Graduate Diploma of Social Health -

Macquarie University

Bachelor of Liberal Studies (Psychology & Japanese Studies) - Science And Arts

The University of Sydney

Higher School Certificate -

Methodist Ladies College (MLC), Burwood

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Elizabeth (Sejin) Lee