Summary
Overview
Work History
Education
Skills
References
Timeline
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Eliza Dedman

Avalon Beach,NSW

Summary

With over 10 years of experience in business development, team leadership, and operational strategy, I bring a proven track record of driving sales growth, building engaged teams, and delivering high-quality customer outcomes. I’m excited by Lyka’s mission to revolutionise pet wellness, and I’m confident my commercial acumen and operational discipline can help fuel your next phase of growth.


In my most recent roles leading strategy and brokerage functions, I’ve successfully managed national teams, built strong B2B pipelines, and delivered on both customer satisfaction and revenue targets. I have a deep understanding of the end-to-end sales lifecycle—mapping key decision-makers, identifying growth opportunities, and ensuring the smooth execution of complex deliverables. My hands-on leadership style, paired with a data-driven approach, allows me to optimise team performance while remaining focused on customer experience and operational excellence.


I thrive in dynamic environments and have consistently been recognised for my ability to build trusted partnerships —internally with cross-functional teams, and externally with stakeholders and clients. I am motivated by working for a values-led organisation and would be proud to contribute to Lyka’s purpose-driven brand by ensuring your sales engine and operational functions scale sustainably and strategically.

Overview

10
10
years of professional experience

Work History

Business Development Manager

Renascent
04.2025 - Current
  • Drive new business opportunities that align with the business plan.
  • Analyse market trends to identify new business opportunities.
  • Strategically map stakeholder influence and decision-making roles during tenders to shape a targeted value proposition and position the business as the preferred partner.
  • Cultivated relationships with key stakeholders, enhancing client satisfaction and loyalty through tailored solutions.

Associate Director Brokerage- L&I

Cushman & Wakefield
01.2024 - 03.2025
  • Enhanced the teams ability to develop unique strategies when pitching on appointments.
  • Developed a targeted approach to build the national brokerage team's pipeline.
  • Mentored junior staff to foster professional development.
  • Cultivated partnerships with key stakeholders to expand business opportunities.
  • Developed strategic initiatives for improving the team's performance in pitches.
  • Implemented new policies to foster a productive work environment.
  • Increased stakeholder engagement across the national business.

Head of Strategy & Partnerships

National Projects and Maintenance
05.2019 - 10.2023
  • Led the National Strategy & Partnerships team to boost sales and foster collaboration among internal and external stakeholders.
  • Strategically mapped and analysed the market to pinpoint key stakeholders and common decision-makers within our national client stream.
  • Guided the team to provide top-tier design, project management, and construction services for clients in the commercial workplace sector.
  • Generated leads and opportunities to ensure the business had a strong pipeline of work.
  • Worked in collaboration with landlords, client-side project managers, leasing agents, and tenant representatives to create turnkey solutions for tenants throughout Australia.
  • Effectively managed client expectations throughout the design and construction process, ensuring seamless coordination among internal teams to achieve a positive and productive outcome.
  • Maintained a solid grasp of the industry, staying updated on current market trends.
  • Managed tender process from Expression of Interest to Contract award.
  • Recognised the essential stakeholders crucial for the successful completion of a project.
  • Ran weekly sales and resourcing meetings to ensure all teams are aligned with the current and future pipeline of work.
  • Identified and aligned key business strategies and implemented these into each project.
  • Acted as a brand ambassador at key industry events.

Recruitment Consultant

Bespoke Careers
06.2018 - 05.2019
  • A Recruitment specialist in the Architecture and Design industry.
  • Originally a recruitment consultant for the Interior Products sector before transitioning into an Architectural Recruitment Consultant assisting Australia's top tier architectural practices.
  • Ran regular client meetings.
  • Developed new business and managed existing clients.
  • Had a strong understanding of the industry and current trends.
  • Assisted candidates through interview process.
  • Provided accurate job descriptions.

Sales Representative

Kubis Pty Ltd
02.2016 - 06.2018
  • Developed and managed existing client relationships from both top and mid-tier design firm across Sydney.
  • Developed an understanding of the design and development of international and local products and communicated that knowledge to clients in regular presentations.
  • Marketing.
  • Developed FF&E schedules for in-house projects.
  • Estimating.
  • Procurement.
  • Bookkeeping.
  • Project management.
  • Maintained close relationships with both international and local suppliers.
  • Logistics.

Receptionist Administrative Assistant

Traka (ANZ) Pty Limited By Secure Edge Technologies
08.2015 - 02.2016
  • Regular day to day duties included being the first point of contact for all clients, email management, customer relationship management system, coordination of trade shows, filling, telephone duties, bank reconciliation, dispatch and marketing assistance.

Education

Graduate Certificate - Business Administration

University of Technology Sydney
06.2023

Interior Communications: Interior Design -

Sydney Design School
01.2017

Certificate IV: Business Administration -

The Australian College of Commerce and Management
01.2015

Skills

  • Leading a team
  • Developing new business
  • Internal and external relationship management
  • Exemplary customer service
  • Developing business strategies
  • Managing and developing business processes
  • Identifying critical stakeholders
  • Identify and align key business strategies
  • Microsoft Office - advanced

References

References available on request

Timeline

Business Development Manager

Renascent
04.2025 - Current

Associate Director Brokerage- L&I

Cushman & Wakefield
01.2024 - 03.2025

Head of Strategy & Partnerships

National Projects and Maintenance
05.2019 - 10.2023

Recruitment Consultant

Bespoke Careers
06.2018 - 05.2019

Sales Representative

Kubis Pty Ltd
02.2016 - 06.2018

Receptionist Administrative Assistant

Traka (ANZ) Pty Limited By Secure Edge Technologies
08.2015 - 02.2016

Interior Communications: Interior Design -

Sydney Design School

Certificate IV: Business Administration -

The Australian College of Commerce and Management

Graduate Certificate - Business Administration

University of Technology Sydney
Eliza Dedman