Elke Simpson
Brisbane,QLD
Summary
Motivated Service Worker dedicated to making delicious specialty coffee and tea beverages and contributing to a safe and welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bar, Food, and Barista
Club Mudgee
01.2022 - Current
- Provided fast and diligent service as a bartender and barista in a professional environment.
- Maintained a warm and welcoming atmosphere for Club Mudgee members and guests through exceptional customer service, even during peak times, while ensuring adherence to organizational rules and regulations.
Vineyard, Cellar Door, Kitchen Hand, Wine Tastings Host
Di Lusso Estate, Skimstone Wines, and Burnbrae Wineries
01.2021 - Current
- Exceled in fast-paced team environments, ensuring efficient task completion amidst consistent food and drink orders.
- Handled diverse responsibilities including order-taking, phone inquiries, and effective problem-solving in both restaurant and cellar door settings.
- Delivered engaging and informative wine tastings to clients, fostering enjoyable experiences and educating them on local produce
Section Waitress
Haig Rd Bistro
06.2023 - 11.2023
- Warmly greeted guests and provided detailed menu recommendations and explanations.
- Managed multiple tables efficiently, ensuring timely service, accurate orders, and seamless transactions while maintaining cleanliness and organization.
Home Assistant
Family Clean
01.2022 - Current
- Provided high-quality cleaning services to multiple clients, earning their trust and establishing efficient job completion systems.
- Demonstrated dedication to customer satisfaction by accommodating schedules, exceeding expectations, and sharing expertise on effective cleaning products.
Hockey Coach
Somerville House
05.2022 - 09.2022
- Mentored junior teams (Year 7 to Year 9 girls), elevating skill levels from beginner to proficient
- Enhanced participation rates and achieved victories against higher-ranking teams through punctuality, motivation, and strategic coaching.
- Communicated with coaches and athletes regarding tournaments and events.
Waitress and Glassy
Kelly’s Irish Hotel
01.2019 - 01.2020
- Waitress and glassy in a bustling Mudgee bar and hotel, adept at handling large groups during events, ensuring swift food delivery.
- Cleared and cleaned tables across multiple areas, prepared for new customers, and adapted to diverse roles under pressure, including cashier duties and kitchen support.
Waitress
The Organic Republic Bakery
02.2018 - 08.2018
- Presented food and beverages, answered menu questions, and made recommendations to guests.
- Liaised with kitchen staff for item availability, cleared tables, greeted new customers, took orders, and maintained composure during busy periods.
Tennis Camp Instructor
Mudgee District Tennis Club
01.2019 - 01.2019
- Instructed tennis skills to children ages 5 and up at a holiday camp, facilitating engaging group activities and games for exercise.
- Managed food and drink provision for 30+ kids daily, resolving conflicts and maintaining control over large groups.
Education
Bachelor of Design – Visual Communications - Creative Industries
Queensland University of Technology
Brisbane, QLD01.2025
Year 12 High School Certificate -
Ascham School
Sydney, NSW01.2021
Skills
- Collaboration and Teamwork
- Compassionate Client Care
- Problem Solving
- Athlete Training and Motivation
- Safe Food Handling Practices
- Hospitality and Professionalism
- Bar and Barista Skills
- Opening and Closing Duties
References
- Luanne Hill, Manager, DiLusso, luanne@dilusso.com.au
- Andrew Gay, Manager, Burnbrae Wines, andrew@burnbraewines.com.au, 0428 482 538
- Sharyn Simpson, Head of Hockey Sports Department, Somerville House, ssimpson@somerville.qld.edu.au
Certification
- Working With Children Check (Expiry 2025)
- RSA/RSG Competency Card (Expiry 2026)
- Driver’s License (Expiry 2028)
- Completed Sport Australia Community Coaching – Essential Skills Course, 2022
Timeline
Section Waitress
Haig Rd Bistro
06.2023 - 11.2023
Hockey Coach
Somerville House
05.2022 - 09.2022
Bar, Food, and Barista
Club Mudgee
01.2022 - Current
Home Assistant
Family Clean
01.2022 - Current
Vineyard, Cellar Door, Kitchen Hand, Wine Tastings Host
Di Lusso Estate, Skimstone Wines, and Burnbrae Wineries
01.2021 - Current
Waitress and Glassy
Kelly’s Irish Hotel
01.2019 - 01.2020
Tennis Camp Instructor
Mudgee District Tennis Club
01.2019 - 01.2019
Waitress
The Organic Republic Bakery
02.2018 - 08.2018
Bachelor of Design – Visual Communications - Creative Industries
Queensland University of Technology
Year 12 High School Certificate -
Ascham School
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