Ella Bailey
Summary
Dynamic and results-oriented professional with a proven track record at Spotlight, being awarded a customer service award within my first month, where I enhanced department efficiency and safety. Excelled in customer service and cash handling, demonstrating a creative mindset and exceptional teamwork. Leveraged product knowledge and a passion for fashion design to significantly improve customer satisfaction. Skilled in thriving under high-pressure situations, consistently delivering beyond expectations.
Overview
3
3
years of professional experience
Work History
Team Member
Spotlight
Clovercrest, SA
09.2023 - Current
- I keep my department well-organized to maintain efficiency and safety.
- Learned all required tasks quickly to maximize performance.
- I learned all the required knowledge in my department efficiently to assist customer inquiries.
- Developed strong, cooperative relationships with coworkers and managers.
- I efficiently respond to customer complaints and follow the correct protocol to resolve issues.
- I expanded on my passion for fashion design, which greatly benefits my ability to offer advice to customers.
Junior
Caking Mad
Banksia Park, SA
06.2022 - 04.2024
- I handle packaging food products for sale in a cleanly and effective manor
- Work with customers to give advice on product choices
- Handle the till and the Square system
- Develop relationships with others in the work environment and repeat customers
- Take initiative to complete tasks without being asked, such as cleaning, organizing and stocking shelves
Team Member
KFC
Golden Grove, SA
09.2021 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong, cooperative relationships with coworkers and managers.
- I worked with handling money and customer complaints.
- Ensured that all foods were prepared according to health department regulations.
- Worked efficiently in high-pressure environments.
Education
Year 12 Graduate -
Banksia Park International
Banksia Park, SA11-2024
Skills
- Teamwork and Collaboration
- Organizing Work Stations
- Product Knowledge
- Customer Service
- Cash Handling
- Attention to Detail
- Food handling
- Creative mindset/think outside the box
- Efficient in high stress situations
Personal Details
DOB - 08/06/2006
Email - Ellabailey006@outlook.com
Phone - 0481304786
Location - Hope Valley, SA, 5090
Accomplishments
- I achieve high GPAs every semester, receiving distinctions and merits every year, acquiring awards in both design and modern history in year 12.
- I received a youth award with the City of Tea Tree Gully in the 'Youth Entrepreneur' category for my small business selling recycled clothing.
- I successfully completed my schools entrepreneurial 3 year program (2020-2022)
- Completed year 10 work experience, giving me experience in project management.
- Received the Year Level Coordinators Distinction award in year 11 for my work in areas such as public speaking at conferences and promotions for the school.
- Starred in a promotional video for the Tea Tree Gully Councils 'Pathways for Young Entrepreneurs Program'
Timeline
Team Member
Spotlight
09.2023 - Current
Junior
Caking Mad
06.2022 - 04.2024
Team Member
KFC
09.2021 - 01.2023
Year 12 Graduate -
Banksia Park International
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