Ella Boland
Banya, QLD,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Crew Coach
McDonald's
10.2022 - Current
- Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
- Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
- Recognized high-performing crew members regularly, encouraging continued excellence and dedication to their roles.
- Served as an approachable resource for crew members seeking guidance or assistance with job-related challenges.
- Monitored adherence to safety protocols, minimizing workplace accidents and ensuring compliance with industry regulations.
- Developed crew members'' skills through tailored training sessions, leading to improved job competency.
- Established and maintained quality control standards.
- Provided coaching and mentoring to employees.
Work Experience
The Medispa
12.2023 - 01.2024
- Performing facials, massages, waxing, and other beauty treatments.
- Provided skincare consultations and recommending products.
- Handling customer inquiries and appointments.
- Maintaining cleanliness and hygiene standards.
Kitchen Hand
Evolve Espresso Bar
04.2021 - 11.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Education
Diploma of Beauty Therapy -
Katrinas School of Hair And Beauty
Morayfield, QLD06.2024
Skills
- Coaching Techniques
- Task Delegation
- Feedback Delivery
- Staff Motivation
- Work Prioritization
- Collaborative Approach
- Attention to Detail
- Coaching and Development
- Relationship Building
- Training Method Development
Timeline
Work Experience
The Medispa
12.2023 - 01.2024
Crew Coach
McDonald's
10.2022 - Current
Kitchen Hand
Evolve Espresso Bar
04.2021 - 11.2022
Diploma of Beauty Therapy -
Katrinas School of Hair And Beauty
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