ELLA CHALMERS

Reception Duties include - Greet & Check-In patients for their appointments, assist with patients concerns and queries. manage incoming calls and action emails from clinical nurses.

Back of House Duties Include - Working through the unactioned report and ensuring that we are completing it in a timely matter, Completing data quality reports each week, actioning urgent appointments for patients, liaising with clinical nurses in regards to when & where patients should be booked in.

Nurses Station Duties Include - Making urgent Follow up appointments for patients, assisting with patient queries and working closely with the nursing staff to reschedule and make changes to patient appointments.

• Responsible for managing the days of two production runners, managing office supplies & office maintenance, distributing important documents/information, first point of contact for general questions/queries, managing and communicating with office vendors, managing important spreadsheets/data entry, ordering consumable products for 5+ departments, Purchase orders, EFT's etc.

• Responsible for specific departments consumables, managing 2 production runners, managing office supplies & office maintenance, printer and internet setup, new starters memo, security lists, ID passes, managing Cv's, office upkeep, Purchase orders, first point of contact for general questions and queries, managing & communicating with office vendors etc.

• Responsible for office upkeep, updating various spreadsheets, cast head-shot's, ID cards, logging CV's, printer & internet setup, scanning, filing, answering general questions and distributing general emails out to crew etc.

• Helping with Covid testing 3 times a week (making sure all runs smoothly), data entry on excel spreadsheets, preparing lots of paperwork for the next testing event, emailing & following up colleagues, completing QML forms for 200+ people, Printing, Scanning, filing, On-set zone monitoring.

• Greeting clients, general office duties (checking the mail, stocking the fridge & stationery orders), answering phone calls, data entry on several spreadsheets, preparing handover packs (high attention to detail required), updating booklets every few months, binding, scanning, filing, scheduling review appointments with clients, emails, detailing forms relating to financial planning, following up on jobs, attending to technology issues within the office, assembling desks and rearranging office spaces.

• Data entry on several spreadsheets, Consultations with patients (talking face to face about treatment), Organising patient's appointments, Calling patients, Scanning, Filing, Planning and organising patients surgeries, Booking patients, Answering phone calls, Emails, Quotations and filling out paper work.

• Taking customer orders, preparing orders, cleaning duties and restocking.