Summary
Overview
Work History
Education
Skills
Timeline
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Ella Clifford

Summary

Dynamic and friendly barista with a proven track record at Mr Fox And The Orchard Thief, excelling in beverage preparation and customer engagement. Recognized for enhancing customer satisfaction through personalized service and effective teamwork, while maintaining a clean and efficient workspace. Skilled in espresso machine operation and committed to fostering a positive atmosphere.

Hospitality worker prepared for this role. Experience in delivering exceptional guest service, ensuring customer satisfaction, and maintaining clean and organized dining environment. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in communication, problem-solving, and multitasking, with friendly and approachable demeanor.

Overview

4
4
years of professional experience

Work History

Barista

Mr Fox And The Orchard Thief
01.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Wait Staff Member

Meringandan Hotel
07.2022 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.

Front Counter Crew Member

McDonald's
07.2021 - 05.2022
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Maintained a clean and organized workspace for better efficiency during peak hours.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
  • Utilized strong communication skills to relay accurate information regarding allergens and dietary restrictions to kitchen staff.
  • Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
  • Handled customer complaints professionally, working towards resolutions that benefited both the business and the individual involved.

Education

High School Diploma -

Highfields State Secondary College
Highfields, QLD
11-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Order taking
  • Cash register operation
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Latte art
  • Food running

Timeline

Barista

Mr Fox And The Orchard Thief
01.2025 - Current

Wait Staff Member

Meringandan Hotel
07.2022 - Current

Front Counter Crew Member

McDonald's
07.2021 - 05.2022

High School Diploma -

Highfields State Secondary College

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Ella Clifford