Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Ella Coulter-Arnold

Adelaide,SA

Summary

Dynamic Senior Sales Associate at HYPE DC with a proven track record in driving sales and enhancing customer experiences. Expert in visual merchandising and inventory management, I excel in client communication and target analysis. Recognized for creating and achieving personal targets, and delivering exceptional product education, ensuring customer satisfaction, and loyalty. Looking to expand within the retail department with more hours and sales.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Sales Associate

HYPE DC
Adelaide, SA
10.2022 - Current
  • Executed timely opening and closing of store without supervision from managers.
    Monitored store targets and key performance indicators to ensure alignment with goals.
  • Interfaced with various customer types, delivering product education, and sharing informed opinions.
  • Managed POS and cash handling operations as core responsibilities; trained in executing returns and exchanges, processing online orders, and additional management level tasks.

Merchandiser

Creative Activation
Adelaide, SA
02.2022 - 02.2025
  • Worked across Adelaide stores, implementing new store layouts and planograms time-efficiently.
  • Reorganizing aisle and stock meant lifting and pushing up to 25 kg.
  • Executed visual merchandising strategies to enhance product presentation.
    Managed inventory levels to optimize stock availability and reduce excess.
    Facilitated communication with store managers to align on merchandising goals.

Pet Sitter

Madpaws
Adelaide, SA
02.2022 - 01.2024
  • I communicated with clients personally to set meetings and discuss their needs, as well as organizing my own timetable and clientele.
  • Gained confidence of families by ensuring attentive care for loved ones within homes for extended durations ranging from weeks to months
  • Monitored pet behaviour for any signs of distress or illness and reported any changes to the owner immediately.

Education

Foundations Studies

Flinders University
Adelaide, SA

Skills

  • Customer service
  • Sales strategies
  • Visual merchandising
  • Inventory management
  • Market analysis
  • Client communication

Accomplishments

  • Certificate I Animal Studies

Certification

  • Driver's license
  • Police clearance

References

References available upon request.

Timeline

Senior Sales Associate

HYPE DC
10.2022 - Current

Merchandiser

Creative Activation
02.2022 - 02.2025

Pet Sitter

Madpaws
02.2022 - 01.2024

Foundations Studies

Flinders University

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Ella Coulter-Arnold