Ella Courtney
COLLINGWOOD,VIC
Summary
Bartender with extensive knowledge of beers, wine, cocktail and coffee skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bar Supervisor
The Kent Hotel
10.2022 - Current
- Bartending including beers, wines and cocktail making
- Bar Supervising position - delegating tasks, managing floor and bar staff.
Waitress/Barista
Tusk Cafe Bar
03.2022 - 10.2022
- Barista and working bar
- Exceptional customer service
- Handling cash and using POS/registers.
Co-Worker in Aftersales
Ikea
10.2021 - 03.2022
- Problem solving skills to deliver fast and effective solutions to customers
- Handling returns and other customer related issues
- Communicating with customers and working as a team, using POS and hitting KPIS.
Education
High School Diploma -
Viewbank College
Rosanna, VIC10.2020
Skills
- Hospitality Management
- Cocktail Knowledge
- Greeting and Seating Guests
- Serving and Bussing
- High-Volume Environments
- Solid Problem Solver
- Barista and coffee knowedge
Certification
- RSA - 2020
- Responsible Food Handling Certificate - 2020
References
- Harry Calvert, Manager (Tusk) 0411 105 431
- James Yates, Venue Manager (Kent Hotel) 0413 738 783
Timeline
Bar Supervisor
The Kent Hotel
10.2022 - Current
Waitress/Barista
Tusk Cafe Bar
03.2022 - 10.2022
Co-Worker in Aftersales
Ikea
10.2021 - 03.2022
High School Diploma -
Viewbank College
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