Ella Cross
Gold Coast,QLD
Summary
I'm a dedicated administrative professional with successful experience in Xero. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive when working with little to no supervision. I'm effective in finding solutions to performance issues and enforcing safety procedures when guided by my supervisor.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Car Empire
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Logistics Manager
Magnum Compliance
03.2022 - 02.2024
- Developed and managed logistics strategies to improve the efficiency of operations.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Assigned tasked and projects to team members based on their experience level and skill set.
- Worked collaboratively with customers and staff on various levels.
- Led and managed projects to support logistics efforts and plans.
Wait Staff Member
Little High Eatery
07.2021 - 03.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanour.
Education
High School Diploma -
Avonside Girls High School
Christchurch New Zealand07.2021
Skills
- Customer Service
- Data Entry
- Microsoft Word
- Time Management
- Appointment Scheduling
- Recordkeeping
- Invoice Processing
- File Organization
- Microsoft Outlook
Timeline
Administrative Assistant
Car Empire
02.2024 - Current
Logistics Manager
Magnum Compliance
03.2022 - 02.2024
Wait Staff Member
Little High Eatery
07.2021 - 03.2022
High School Diploma -
Avonside Girls High School
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