Ella Dalton
Riverton
Summary
Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanour and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
Overview
5
5
years of professional experience
Work History
Educator
OSHClub
02.2023 - 02.2025
- Organized and supervised large and small group activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Managed behavior issues effectively using appropriate techniques such as redirection or time-out methods when necessary.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Gathered materials and resources to prepare for lessons and activities.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Customer Service Associate
ZONE BOWLING Dee Why
01.2022 - 01.2023
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Explained menu items and suggested appropriate options for food allergy concerns
- Made food according to standard recipes with requested changes for customer satisfaction
- Provided general cleaning of venue spaces before, during and after events
- Talked to coworkers using electronic devices such as computers and radios
- Offered advice and assistance to customers, paying attention to special needs or wants
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements
- Assisted with ticket redemption and provided prize selection to customers
- Conducted routine rounds through game room floor to check and test games
- Reported game malfunction to maintenance department for resolution to decrease machine downtime
- Stocked and displayed merchandise in prize area to encourage guests to win game tickets
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs
- Leveraged POS system to sell tickets, passes, food and retail items.
Customer Service Associate
Timezone
08.2020 - 01.2022
- Solved customer challenges by offering relevant products and services
- Increased sales by offering advice on purchases and promoting additional products
- Maintained customer satisfaction with quick and professional handling of product returns
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service
- Assisted with ticket redemption and provided prize selection to customers
- Planned parties according to customer specifications.
Teaching Assistant Volunteer
Brookman Primary School
04.2020 - 07.2020
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Enforced rules and managed behavior through developmentally appropriate discipline
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Planned and guided age-appropriate tasks like reading, crafts
- Distributed food, napkins and beverages in preparation for snack time
- Cared for children ages 5-6 in nurturing and age-appropriate way
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Education
No Degree -
Kennedy Baptist College
Murdoch, WABachelor of Primary Education
University of Notre Dame Australia
Fremantle, WA06-2028
Certificate III - Nursing Education
TAFE
St Leonards, NSW07.2023
Skills
- Child Development
- Dependable and Responsible
- Behavior monitoring
- Early Childhood Education
- Meal Preparation
- Rule Setting
- Childcare
- Parent Interaction
- School-age children experience
- Planning physical activities
- Child Supervision
References
Tiffany Walsh - Manager & Coordinator : 0410 340 410
Madeline Burchett - Coordinator : 0468 728 414
Additional Information
I will be studying primary school education next year at Notre Dame University.
Timeline
Educator
OSHClub
02.2023 - 02.2025
Customer Service Associate
ZONE BOWLING Dee Why
01.2022 - 01.2023
Customer Service Associate
Timezone
08.2020 - 01.2022
Teaching Assistant Volunteer
Brookman Primary School
04.2020 - 07.2020
No Degree -
Kennedy Baptist College
Bachelor of Primary Education
University of Notre Dame Australia
Certificate III - Nursing Education
TAFE
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