Ella Dowd
Oklands Park, Adelaide ,SA
Summary
I grew up in a small rural town. I was involved in the community through sports and community events. I started work at the Lameroo IGA in 2017 where my main role was as the check out operator and over the years worked my way up to Fruit and Veg Assistant. While working at IGA i started babysitting 3 nights a week for various family's in the community. As well as working for Viterra during the 2020/21 harvest season as a classifier and weighbridge operator.
Overview
9
9
years of professional experience
Work History
Supermarket worker/ fruit and vegetable assistant
Lameroo Supermarket
Lameroo, SA
2017.12 - 2022.01
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to front facing and stock rotation rules.
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked for outdated and overripe grocery items and removed from inventory.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Removed trash, swept and mopped floors for professional appearance.
- Used pallet jacks to move merchandise to sales floor for stocking.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Completed regular cycle counts and inventory audits.
- Help with Management of fruit and veg department eg. cutting and preparing produce, completed inventory order by phone and computer,
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Trusted supervisor with tasks including, role modeling and assisting junior employees with tasks like till operating, money handling, refunds and exchanges, closing and opening store, balancing and counting tills, banking.
- Completed training to become Covid Marshal
- Completed online training/ courses around costumer service, food safety and fire safety.
Babysitter
Privet Employers
Lameroo, SA
2018.01 - 2022.01
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework, assignments and special projects across different subjects.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children to organize toys, wash hands and share by leading by example.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children and guardians.
- Assisted with light housekeeping duties as well as running errands for families.
Grain Classifier & Weigh-bridge Operator
Viterra
Lameroo And Pinnaroo , SA
2020.09 - 2021.02
- Sampled, analyzed and graded grains.
- Completed all appropriate and required training.
- Used computer programs to accurately grade grain samples.
- Weighed trucks to find total amount of grain on board and added weights to computer program.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed team communications and information for meetings.
- Carried out day-day-day duties accurately and efficiently.
- Handled numerous calls per day to address customer inquiries and concerns.
- Prepared many variety of different written communications, reports and documents to ensure smooth operations.
Education
Lameroo Regional Community School
Lameroo, SA12.2020
TAFE SA
Tonsley, SA01.2018
Skills
- Friendly costumer service skills
- Works well independently as well as in teams
- High attention to detail
- Great communication skills
- Effective organisation and planning skills
- Reliable and Responsible
- Able to prioritise work tasks
- Well mannered and polite
- Works well under pressure
- Flexible and Adaptable
- Organisation and Time Management
Referees
Chris Bertram
Lameroo Supermarket Manager
Mobile: 0400833790
Shaun Hyde
Viterra Manager Lameroo & Pinnaroo
Mobile: 0467790971
Catherine Ridgeway
Mobile: 0437185386
Timeline
Grain Classifier & Weigh-bridge Operator
Viterra
2020.09 - 2021.02
Babysitter
Privet Employers
2018.01 - 2022.01
Supermarket worker/ fruit and vegetable assistant
Lameroo Supermarket
2017.12 - 2022.01
Lameroo Regional Community School
TAFE SA