Ella Dowd
The Hill, Newcastle,NSW
Summary
I am a capable worker, quick to learn new skills, take on any direction given but also am able to be a leader when the time arises. I thoroughly enjoy working with people and believe I have strong customer service skills. I am also very punctual and have a proven ability to work within a team.
Overview
5
5
years of professional experience
Work History
Retail Assistant, Delivery Driver
Blooms on Darby
02.2023 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Deliver specialised bouquet's to customers.
OOSH Educator
St Nicholas
02.2023 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
Family Nanny
Payten Family
01.2022 - Current
- Drove children to dance and sports practices.
- Organized different types of activities to enhance physical and intellectual development.
- Preparing healthy meals for family.
Picker and Packer
MoneyMe
06.2022 - 01.2023
- Scanned packages and boxes and moved to loading dock for shipment.
- Checked inventory and selected products from specific locations based upon availability.
Fennel & Co. Catering
Waitress Supervisor and Manager
01.2022 - 12.2022
- Trained staff members.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service.
Sales Assistant
Kookai
11.2019 - 11.2021
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Became familiar with POS system.
The Grazing Co
Lead Waitress
03.2020 - 12.2020
- Waiting in specialised events such as small weddings, birthdays and baby showers etc.
- Learnt the importance of presentation
Waitress
Jenn and the Barista
11.2019 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Picker and Packer
Pink Lily
03.2019 - 02.2020
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
Education
Bachelor of Design - Architecture
University of Newcastle
Newcastle, NSW10.2024
High School Diploma -
Santa Sabina College
Strathfield, NSW11.2019
Skills
- I am confident, independent, social and seek out experiences to learn new skills
- I enjoy working with others, but i am equally capable of working by myself
- people oriented, quality focused, excellent communication skills, on time and reliable, energetic and friendly
Timeline
Retail Assistant, Delivery Driver
Blooms on Darby
02.2023 - Current
OOSH Educator
St Nicholas
02.2023 - Current
Picker and Packer
MoneyMe
06.2022 - 01.2023
Family Nanny
Payten Family
01.2022 - Current
Fennel & Co. Catering
Waitress Supervisor and Manager
01.2022 - 12.2022
The Grazing Co
Lead Waitress
03.2020 - 12.2020
Sales Assistant
Kookai
11.2019 - 11.2021
Waitress
Jenn and the Barista
11.2019 - 03.2020
Picker and Packer
Pink Lily
03.2019 - 02.2020
Bachelor of Design - Architecture
University of Newcastle
High School Diploma -
Santa Sabina College
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