Ella Gilchrist
Cessnock,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Employee
KFC
Cessnock, NSW
06.2021 - Current
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Checked food quality regularly before serving it to customers.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as counting money, organizing supplies.
- Adhered to all health code regulations when handling food items or beverages.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Enforced safety protocols within the restaurant environment at all times.
- Assisted with training new front of house employees on procedures and policies.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Commercial Actor
Real Life Insurance
Sydney, NSW
04.2021 - 04.2021
- Attended auditions and casting calls for potential commercial roles.
- Collaborated with producers, directors, and other actors to create a cohesive performance.
- Worked within tight timelines to complete projects efficiently.
- Projected energy and enthusiasm in order to capture viewer attention.
- Maintained professionalism throughout long shooting days.
Model
Just Jeans
Sydney, NSW
08.2020 - 10.2020
- Attended photoshoots and modeled garments for catalogues, magazines, websites, and other print media.
- Collaborated with photographers to create poses that best showcased products or concepts while maintaining a professional demeanor.
- Developed creative ideas for photo shoots that highlighted the clothing in an attractive manner.
- Followed instructions given by photographer or art director during photoshoots.
- Maintained a positive attitude while working long hours under challenging conditions at times.
- Developed relationships with casting agents and photographers who could provide future work opportunities.
Education
High School Diploma -
Mount View High School
Cessnock, NSW09-2024
Skills
- Menu knowledge
- Strong Work Ethic
- Professional Appearance
- Money Handling
- Complaint Handling
- Guest Relations
- Order Taking
- Payment Processing
- Fast learning
Certification
- Provisional Drivers License
- Certificate II in Hospitality
Accomplishments
- Year 8 School Leader
- Principle Awards
- Excellence Awards
- KFC Recognition Award
References
References available upon request.
Timeline
Front of House Employee
KFC
06.2021 - Current
Commercial Actor
Real Life Insurance
04.2021 - 04.2021
Model
Just Jeans
08.2020 - 10.2020
High School Diploma -
Mount View High School
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