Ella Gollan
Sydney
Summary
Dynamic and results-driven professional with a diverse background in retail and modelling, bringing a strong work ethic and a passion for engaging with new people. Adept at delivering exceptional customer service, managing retail operations, and adapting to new challenges with a positive attitude. Highly motivated and approachable professional with a proven track record of dedication and hard work across diverse roles. Known for a friendly demeanour and exceptional interpersonal skills, I thrive in collaborative environments and excel at building positive relationships with colleagues and clients alike.
Overview
6
6
years of professional experience
Work History
Model
Primary Management
06.2024 - Current
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Secured repeat bookings through outstanding professionalism and versatility.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Communication Skills: Verbal Communication, making conversation with complete new people all the time, positive talk, communicating to get the perfect result, understanding and adapting to what is needed.
- Adaptability and Flexibility: Working in Different Environments
- Attention to Detail: Following Instructions, looking presentable according to the brand
- Professionalism: Work Ethic, collaboration
- Networking and Building Relationships: Connecting with Clients and Colleagues
- Customer Service Skills (Indirectly): Interacting with Clients
Teachers Aid (SLSO)
Rainbow Street Public Primary School School
11.2022 - Current
- Patience and Empathy: Students with special needs or learning disabilities often require more time and repeated practice to grasp certain concepts. Patience is key to maintaining a positive and supportive learning environment.
- Understanding of Special Education Needs: Knowledge of Different Disabilities, Adaptation of Learning Methods.
- Assist students with school routines and classroom activities.
- Assist the classroom teacher in the teaching and learning environment (both on and off school premises), including the implementation of individual educational programs and individual transition programs.
- Critical thinking at all times
- Adaptability and communication skills needed at all times with both students and teachers around.
- Clear Communication
- Behavior Management and Support
Model
IMG Models
04.2019 - 05.2024
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Secured repeat bookings through outstanding professionalism and versatility.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Communication Skills: Verbal Communication, making conversation with complete new people all the time, positive talk, communicating to get the perfect result, understanding and adapting to what is needed.
- Adaptability and Flexibility: Working in Different Environments
- Attention to Detail: Following Instructions, looking presentable according to the brand
- Professionalism: Work Ethic, collaboration
- Networking and Building Relationships: Connecting with Clients and Colleagues
- Customer Service Skills (Indirectly): Interacting with Clients
Swim Teacher
Elixr Swim School
01.2022 - 12.2022
- Established strong relationships with students'' parents or guardians through open communication channels about their child''s progress.
- Provided personalized feedback to swimmers, fostering a positive learning environment and promoting improvement.
- Implemented creative approaches to teaching fundamental swimming techniques while keeping students engaged throughout the entire lesson process.
- Focused on individualized attention for each student in order to pinpoint areas needing improvement or further development.
- Teaching & Instruction Skills: Clear Communication, Demonstration Skills, Adaptability in Instruction
- Patience and Empathy: Patient Communication
- Prepared students for successful participation in swim meets by emphasizing proper technique, endurance training, and sportsmanship.
- Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.
Retail Assistant
BRANDY MELVILLE
01.2019 - 11.2021
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
No Degree - Pilates Instructor Certification
Unite Health
Sydney01-2025
High School Diploma -
St Clares College
Sydney 11-2022
Skills
- Surfer, snowboarder
- Pilates instructor
- Multitasking Abilities
- Friendly, positive attitude
- Excellent communication
- Time management
- Critical thinking
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Calm under pressure
- eager to learn
- Active listening
- quick learner
Timeline
Model
Primary Management
06.2024 - Current
Teachers Aid (SLSO)
Rainbow Street Public Primary School School
11.2022 - Current
Swim Teacher
Elixr Swim School
01.2022 - 12.2022
Model
IMG Models
04.2019 - 05.2024
Retail Assistant
BRANDY MELVILLE
01.2019 - 11.2021
No Degree - Pilates Instructor Certification
Unite Health
High School Diploma -
St Clares College
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