Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ella Gough

Aspendale,VIC

Overview

4
4
years of professional experience
1
1
Certification

Work History

The Bridge

Waitressing
12.2022 - Current
  • Worked with POS system to place orders, manage money, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.

Peter Alexander

Peter Alexander Sleepwear- The Just Group
12.2022 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Tommy Ruffs Fish Bar

Waitressing
01.2020 - 02.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Greeted new customers, discussed specials, and took drink and food orders.


Waitress/ Team member

OK BILLY
01.2019 - 01.2020
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.


Education

Year 12 VCE -

Mentone Girls Secondary College
2022

Skills

  • COLLABORATION
  • TEAM WORK
  • EXCEL UNDER PRESSURE
  • EXCEEDING CUSTOMER EXPECTATIONS

Certification

RSA Trained

First AID

Timeline

The Bridge

Waitressing
12.2022 - Current

Peter Alexander

Peter Alexander Sleepwear- The Just Group
12.2022 - Current

Tommy Ruffs Fish Bar

Waitressing
01.2020 - 02.2021

Waitress/ Team member

OK BILLY
01.2019 - 01.2020

Year 12 VCE -

Mentone Girls Secondary College
Ella Gough