Ella Gray
Eatons Hill,QLD
Summary
Dynamic and dedicated professional with experience at Warner GYG, Aspley McDonald’s and Albany Creek Discount Chemist excelling in customer service and efficient operations. Proven ability to enhance customer satisfaction through friendly interactions and proactive problem-solving. Skilled in maintaining cleanliness and organization, ensuring a safe environment while supporting team success in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Fast Food Worker
Warner GYG
Brisbane, QLD
02.2025 - 07.2025
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
- Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
Fast Food Worker
Aspley McDonald’s
Brisbane, QLD
08.2024 - 01.2025
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Pharmacy Assistant
Albany Creek Discount Chemist
Brisbane, QLD
04.2023 - 07.2023
- I Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received incoming supplies and stocked in correct locations.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Education
No Degree -
Albany Creek State High School
Brisbane, QLDSkills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Patience and empathy
- Engaging personality
- Organized multi-tasker
- Listening and comprehension
- Late-night shift availability
- Sanitation and cleanliness
- Accustomed to shift work
- Attention to detail focus
- Initiative and proactivity
Timeline
Fast Food Worker
Warner GYG
02.2025 - 07.2025
Fast Food Worker
Aspley McDonald’s
08.2024 - 01.2025
Pharmacy Assistant
Albany Creek Discount Chemist
04.2023 - 07.2023
No Degree -
Albany Creek State High School