Overview
Work History
Education
Skills
References
Volunterr work
Timeline
Generic

Ella Griffin

Huntly,VIC

Overview

7
7
years of professional experience

Work History

Front of House

Georges Bakehouse
04.2024 - Current
  • Promoted positive working relationships within the team, fostering open communication between front of house and back of house staff members.
  • Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers

Shift Manager

McDonald's
01.2021 - 04.2024
  • Developed strong relationships with vendors to ensure timely delivery of products while maintaining cost efficiencies.
  • Oversaw loading and unloading of packages in warehouse.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Supervised ongoing daily production phases.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.

Work Placement

Mansee Medical Sleep And Respiratory Clinic
07.2023 - 08.2023
  • Maintained personnel records and updated internal databases to support document management.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

Waitress

Goldfields Catering
03.2018 - 02.2023
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Strategically timed check-ins with customers to take orders.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Bachelors - Psychological Science

La Trobe University
Bendigo, VIC
10.2027

Certificate III - Retail

McDonald's
Epsom
08.2023

Skills

  • Food safety trained
  • Barista trained
  • First aid and CPR trained
  • Cash Handling

References

Taylor Hick, McDonald's Supervisor 0478 178 508

Ashlea Curtis, Mansee Medical Manger 0475 895 105

Britney Skipper, Georges Bakehouse Manger 0444531647

Volunterr work

Bendigo health:  april 2023 -august 2023 

Huntly North Cricket Club: 2019 - current 

Huntly Football Netball Club: 2019 - current

Timeline

Front of House

Georges Bakehouse
04.2024 - Current

Work Placement

Mansee Medical Sleep And Respiratory Clinic
07.2023 - 08.2023

Shift Manager

McDonald's
01.2021 - 04.2024

Waitress

Goldfields Catering
03.2018 - 02.2023

Bachelors - Psychological Science

La Trobe University

Certificate III - Retail

McDonald's

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Ella Griffin