Ella Grudzinskas
Denistone East
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying client to develop and deliver creative solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader
Unisson Disability
North Ryde
04.2022 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided guidance, coaching, and feedback on active support to a team of up to 20 Direct Support Professionals.
- Analyzed data trends to identify opportunities for improvement and facilitated the right support to ensure clients reached their goals.
- Managed and reviewed client incidents and helped to develop action plans.
- Implemented new processes and procedures as needed.
- Created and maintained a positive work environment for employees.
- Recruited, trained, and supervised new staff members.
- Participated in roster consultations to maximize resources.
Acting Manager
Unisson Disability
02.2024 - 03.2024
- Managed and reported reportable incidents to NDIS Commission, including reporting URPs and RFIs, within deadlines.
- Supported a team of 4 Team Leaders during a difficult transition process
- Facilitated several difficult performance discussions, including one following a reportable incident.
- Supported the team to manage the daily workings of 9 SIL sites.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Ensured compliance with NDIS and organisation's policies and regulations.
- Collaborated with other departments to ensure smooth operations.
Direct Support Professional
Unisson Disability
01.2021 - 04.2022
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Collaborated with other staff members to develop individualized service plans for each participant.
Office Manager
Souther Cross Roadside Assist
02.2018 - 12.2020
Office Administrator
TOMTOM
02.2017 - 02.2018
Education
Advanced Diploma - Community Sector Management
Upskilld
07-2025
Skills
- Work Planning and Prioritization
- Quality Improvement
- Documentation And Reporting
- Safety processes and procedures
- Coaching and Mentoring
- Team motivation and Collaboration
- Complex Problem-Solving
Certification
- NSW Driver's License
- First Aid Certificate
- NDIS Worker's Check
Timeline
Acting Manager
Unisson Disability
02.2024 - 03.2024
Team Leader
Unisson Disability
04.2022 - Current
Direct Support Professional
Unisson Disability
01.2021 - 04.2022
Office Manager
Souther Cross Roadside Assist
02.2018 - 12.2020
Office Administrator
TOMTOM
02.2017 - 02.2018
Advanced Diploma - Community Sector Management
Upskilld
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