Summary
Overview
Work History
Education
Skills
Timeline
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Ella Hall-sullivan

Hawthron,Victoria

Summary

Efficient Receptionist Administrator known for productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in customer service, data entry, and schedule management. Excel in communication, problem-solving, and organizational abilities, ensuring smooth office operations and positive client interactions.

Overview

4
4
years of professional experience

Work History

Receptionist

Hockingstaurt
Torquay, Vic
01.2020 - 12.2020
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Responded to inquiries from internal staff members regarding office operations.
  • Prepared welcome packages for new hires.
  • Greeted visitors and provided them with assistance.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Monitored office supplies inventory and placed orders when necessary.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Receptionist Administrator

Hall-sullivan realeste
Torquay, Victoria
01.2021 - 12.2023
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Assisted with administrative tasks such as data entry into company databases.
  • Scheduled appointments and maintained calendars for staff members.
  • Ensured that reception area is kept safe at all times by monitoring security cameras.
  • Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
  • Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
  • Managed the distribution of incoming mail, faxes, and packages.

Bar Tender

front beach tap house
Torquay, Victoria
01.2021 - 01.2022
  • Stocked ice bins and coolers as needed throughout shift.
  • Provided drink suggestions to customers based on their preferences.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Resolved customer complaints in a professional manner.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Cleansed glasses with sanitizing solution after each use.

Education

Bachelor Interior Architecture - Interior Architecture

Swinburne University of Technology
Melbourne, VIC
04-2025

Diploma of Design - Design

Swinburne University of Technology
Melbourne, VIC
12-2023

High School Diploma -

The Geelong College
Geelong
10-2021

Skills

  • effective communication
  • time management
  • data organization
  • customer relationship management
  • Call handling
  • Visitor assistance
  • Document scanning and digitization
  • Appointment setting
  • Calendar management
  • Supply management
  • Mail routing
  • Meeting support
  • Office equipment maintenance
  • Client relations
  • Reception area maintenance
  • Guest relations
  • File organization
  • Reception management

Timeline

Receptionist Administrator

Hall-sullivan realeste
01.2021 - 12.2023

Bar Tender

front beach tap house
01.2021 - 01.2022

Receptionist

Hockingstaurt
01.2020 - 12.2020

Bachelor Interior Architecture - Interior Architecture

Swinburne University of Technology

Diploma of Design - Design

Swinburne University of Technology

High School Diploma -

The Geelong College

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Ella Hall-sullivan