Ella Hanoumis
Sydney,NSW
Summary
I am seeking to leverage an experience and get into the field of public relations by promoting companies in a positive way and developing mass communications. I am passionate for devising promotional and informational messages to build brand image, inform general public of promotions and initiatives and influence targeted audiences. I am a highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Assistant
Boatlife Boat Club
Sydney, NSW
10.2023 - Current
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Served as contact person and source of information to maintain good communication with clients.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Prepared invoices for customers and suppliers.
- Assisted managers with additional duties during employee absences.
Casual Team Member
Cotton On Group
Sydney, NSW
11.2022 - Current
- Greeted customers and provided excellent customer service.
- Maintained a clean and organized work area at all times.
- Completed daily tasks such as cleaning shelves, vacuuming the store floor, dusting surfaces.
- Answered questions regarding products and services.
- Operated cash register efficiently to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
Crew Trainer
McDonalds
Fivedock , NSW
04.2020 - 11.2023
- Instructed new team members on correct procedures for operations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Provided constructive feedback and one-on-one coaching to employees.
- Stayed up to date on requirements of all team positions to optimize training.
- Ensured that all safety protocols were followed during training sessions.
- Encouraged open communication between trainees and management throughout the learning process.
Education
High School Diploma -
Hunters Hill High School
11-2023
Bachelor of Business - International Business Management
Macquarie University
Macquarie Park, NSWSkills
- Office Administration
- Data Entry
- Meeting Coordination
- Administrative Support
- Relationship Building
- Business Correspondence
- Time Management
- Marketing Assistance
- Fast Learner
- Team Collaboration
- Computer Skills
- Complaint Handling
- Customer Assistance
References
References available upon request.
Timeline
Assistant
Boatlife Boat Club
10.2023 - Current
Casual Team Member
Cotton On Group
11.2022 - Current
Crew Trainer
McDonalds
04.2020 - 11.2023
High School Diploma -
Hunters Hill High School
Bachelor of Business - International Business Management
Macquarie University
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