Ella Higgins
Alkimos,WA
Summary
Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
5
5
years of professional experience
Work History
Team Leader
General Public Food Co
01.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Medical Receptionist
Nedlands Medical Centre
07.2021 - 10.2022
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
Shift Leader
Huxtaburger
06.2019 - 01.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
Nanny
Multiple Families
- Built positive and nurturing environments to support child social and emotional growth.
- Engaged with children on age-appropriate level.
- Administered basic first-aid and medication in emergency situations.
Education
Bachelor of Paramedical Science - Health Sciences
Edith Cowan University
Perth, WA11.2023
High School Diploma -
Mentone Girls' Secondary College
Mentone, VIC11.2018
Skills
- Staff Training
- Attention to Detail
- Medical Information Software
- Operational Requirements
- Front Desk Operations
- APHRA registration
Volunteer work
Volunteered in a patient support role at Hollywood Private Hospital January 2021 - November 2021.
Volunteered in a patient support role at Hollywood Private Hospital April 2023 - Current
References
Briana Probert - 0488 022 216
Stephanie Lamattina - 0498 229 454
Timeline
Team Leader
General Public Food Co
01.2022 - Current
Medical Receptionist
Nedlands Medical Centre
07.2021 - 10.2022
Shift Leader
Huxtaburger
06.2019 - 01.2021
Nanny
Multiple Families
Bachelor of Paramedical Science - Health Sciences
Edith Cowan University
High School Diploma -
Mentone Girls' Secondary College
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