Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

ELLA HOGAN

COOGEE,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Teacher Aide

Moriah College
Sydney, New South Wales
01.2024 - 07.2024
  • Provided individualized instruction to meet the needs of all students.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.

Traffic Controller

All-Traffic
11.2023 - 01.2024
  • Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
  • Managed setup and removal of temporary traffic control equipment and signs.

Cashier

Zara
Athlone, Ireland
06.2021 - 10.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Special Education Assistant Substitute

Piper's Hill College
Naas, Kildare
09.2022 - 06.2023
  • Provided one-on-one support to students with physical, mental, or emotional challenges during class activities.
  • Supervised students in the classroom and on field trips to ensure safety.
  • Supported teachers in managing student behavior by demonstrating positive reinforcement techniques.
  • Maintained accurate records of attendance and student progress for reporting purposes.

Student Learning Support Office /Special Education Teacher Assistant

Gallen Community School
Offaly, Ireland
01.2022 - 06.2022
  • Student Support Officer/Student Learning Support Officer/Special Education Assistant.
  • Facilitated direct instruction and care-giving assistance to students with additional needs.
  • Support teachers and special needs students with day-to-day teaching and learning.
  • Experience with incidences of difficult behavior.
  • Participated in a variety of lessons such as physical, mental and creative.
  • Understood and followed oral and written directions.

Customer Service Advisor

Bank of Ireland
Offaly, Ireland
02.2021 - 05.2021
  • Provided excellent customer service by responding to inquiries and resolving problems in a timely manner.
  • Answered customer calls, emails, and live chat inquiries promptly and courteously.
  • Loaded and balanced ATM daily.
  • Collaborated with other departments to ensure quality service delivery for customers.
  • Worked across multiple branches and adapted accordingly to different teams and environments.
  • Researched account information when necessary to resolve customer issues quickly.
  • Performed administrative tasks such as data entry into internal systems.

Education

Children With Additional Needs Level 5 And 6 -

The Open College
Ireland
01.2022

Special Needs Assisting Level 5 And 6 -

The Open College
Ireland
01-2022

High School Graduate -

Gallen Community School
Ireland

Skills

  • Valid driver's license
  • Teamwork
  • Ability to work off own initiative
  • Self Motivation
  • Time Management

Certification

  • Full Drivers License
  • WWCC (NSW)
  • Whitecard
  • Traffic Controller and Baisc worksafe Traffic Management.

Accomplishments

  • Manager of local underage Gaelic football Teams.
  • Assisted in school sporting activities.
  • Referee for underage Gaelic football matches.

References

References available upon request.

Timeline

Teacher Aide

Moriah College
01.2024 - 07.2024

Traffic Controller

All-Traffic
11.2023 - 01.2024

Special Education Assistant Substitute

Piper's Hill College
09.2022 - 06.2023

Student Learning Support Office /Special Education Teacher Assistant

Gallen Community School
01.2022 - 06.2022

Cashier

Zara
06.2021 - 10.2023

Customer Service Advisor

Bank of Ireland
02.2021 - 05.2021

Children With Additional Needs Level 5 And 6 -

The Open College

Special Needs Assisting Level 5 And 6 -

The Open College

High School Graduate -

Gallen Community School
ELLA HOGAN