Ella Joseph
Terrigal,NSW
Summary
Reliable worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Trusted Homecare
01.2024 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Assistant
LA Building Supplies
02.2021 - 04.2022
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
High School Diploma -
Terrigal High School
Terrigal, NSW09.2023
Skills
- Transcription and dictation
- Spreadsheet development
- Life Skills Development
- Presentation Design
Certification
- Driving License - 2023
- CPR, Education setting - 2024
- First Aid, Education Setting - 2024
- Working With Children Check (WWCCV)
Timeline
Support Worker
Trusted Homecare
01.2024 - Current
Assistant
LA Building Supplies
02.2021 - 04.2022
High School Diploma -
Terrigal High School
- Driving License - 2023
- CPR, Education setting - 2024
- First Aid, Education Setting - 2024
- Working With Children Check (WWCCV)
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