ELLA Kang
Melbourne
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Barista
Cafe Carlton
09.2024 - 11.2024
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Waitress
ALLOVER KITCHEN
06.2024 - 09.2024
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Hotel Supervisor
Curtin Springs
11.2023 - 04.2024
- Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
Waitress
Namsan
09.2023 - 11.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
All-rounder
Cafe O Bagel
05.2023 - 09.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Kim's Oven
06.2021 - 04.2023
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Education
Bachelor - Early Childhood Education
Daegu Catholic University (DCU)
DaeguBachelor - Geography Education
Daegu Catholic University (DCU)
DaeguRSA Victoria
Melbourne VICBarista Coffee Making & Art Course
Melbourne VICSkills
- Friendly and outgoing
- Team Player
- Positive attitude
- Meticulous attention to detail
- Proficient at multi-tasking
- Exceptional customer service
Timeline
Barista
Cafe Carlton
09.2024 - 11.2024
Waitress
ALLOVER KITCHEN
06.2024 - 09.2024
Hotel Supervisor
Curtin Springs
11.2023 - 04.2024
Waitress
Namsan
09.2023 - 11.2023
All-rounder
Cafe O Bagel
05.2023 - 09.2023
Waitress
Kim's Oven
06.2021 - 04.2023
Bachelor - Geography Education
Daegu Catholic University (DCU)
Bachelor - Early Childhood Education
Daegu Catholic University (DCU)
RSA Victoria
Barista Coffee Making & Art Course
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