Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ella Kennedy King

Ella Kennedy King

Chelsea Heights

Summary

I am an efficient Medical Administrator and Personal Assistant with a solid foundation in providing clinical and administrative support in healthcare settings. I have proven ability to assist in patient care, manage medical records, and support office operations. My skills in patient communication and multitasking in fast-paced environments are second to none. My passion for a career within the health industry is due to thoroughly enjoy working in an environment in which I feel is helping people, I think it is vital to provide an exceptionally warm, welcoming and supportive environment for people that are potentially feeling vulnerable and in need of support.

One of my greatest passions and achievements is my career being a professional caregiver with an elite record of fostering safe, nurturing environments for children. I am adept at supporting developmental milestones and creating engaging, educational activities. I am known for my effective collaboration with parents and adapting to meet changing needs. I am reliable, patient, and skilled in managing multiple responsibilities while ensuring optimal care and well-being.

Overview

18
18
years of professional experience
1
1
Certification

Work History

General Office Cleaner/Stock Management Assistant

ANC Delivers
07.2021 - Current
  • Ensured a safe workspace by addressing spills and hazards promptly.
  • Assisted with setting up meeting rooms for conferences or events, ensuring a clean and inviting space for attendees.
  • Demonstrated flexibility in adapting to changing office needs, such as rearranging cleaning schedules to accommodate special events or projects.
  • Maintained a healthy work environment for employees by disinfecting surfaces and removing trash regularly.
  • Completed inventory checks on cleaning supplies regularly, notifying management when replenishment was necessary .
  • Contributed to the organization''s professional image through meticulous attention to detail in all cleaning tasks.
  • Provided excellent customer service to both internal staff members and external visitors when addressing their cleaning needs or concerns.
  • Facilitated smooth operation of office equipment by dusting and maintaining copiers, printers, and other machines as needed.
  • Promoted sustainability efforts within the organization through proper recycling practices when disposing of waste materials.
  • Communicated proactively with team members regarding any potential schedule changes or additional cleaning requests from management .

Private Nanny/Residential House Manager

Kate & Jono Pascoe
01.2015 - Current
  • Sole care of 6 week old baby and three year old boys
  • Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Assisted with homework and school projects, fostering a love for learning in the children.
  • Established lasting, meaningful connections with families and children by encouraging open communication and always operating with respect and kindness.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Maintained detailed logs of daily activities, milestones achieved, and any behavioural or health concerns that arose during care hours.
  • Managed medical appointments, ensuring regular check-ups and vaccinations were up-to-date for each child.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized activities that enhanced children's physical, emotional, and social well-being.
  • Identified warning signs of developmental problems in children.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Coordinated playdates and outings to meet children's physical and social needs.

Private Nanny

Mary and Stav Dio.
02.2024 - 12.2024
  • Sole care for twins (boy and girl) aged 12 months
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
  • Monitored children's play activities to verify safety.
  • Supervised children on playground to help develop physical and social skills.
  • Provided safe transportation to and from school, extracurricular activities, and other events.

Eczema Workshop Coordinator

Royal Children’s Hospital Melbourne
04.2012 - 12.2015
  • Served as a liaison between presenters, support staff, and participants to ensure a seamless workshop experience for all involved.
  • Evaluated workshop success through participant feedback, making adjustments as necessary for continuous improvement.
  • Maintained detailed records of all workshops conducted, utilizing data analysis tools to track trends and inform future planning decisions.
  • Organized post-workshop follow-ups to gather additional feedback from participants and identify areas for further improvement or growth opportunities.
  • Built and maintained relationships with senior management, patients,and other department members within the hospital.
  • Managed head of departments calendars, patient appointments, booking of meeting spaces, and stock management.
  • Effectively managed patient complaints and feedback

Personal Assistant to Rodney Hunt, Head of NICU

Royal Children’s Hospital Melbourne
07.2012 - 12.2012
  • Constantly demonstrated empathy, compassion and went above and beyond to ensure our patients felt as comfortable and reassured as possible.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to hospital operations.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming patients or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Contributed to a positive work environment through professional demeanour and strong interpersonal skills.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Maintained appropriate filing of personal and professional documentation.

Private Nanny

Dr Zoe & Jeremy Barron
01.2011 - 01.2012
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Encouraged children to be understanding and patient with others.

Private Nanny

Dr Owen Casson
01.2009 - 01.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Played games, worked on puzzles, and read books to young children.
  • Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
  • Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
  • Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Taught children everyday skills and language.

Retail Assistant

AMCAL Pharmacy
01.2009 - 01.2010
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
  • Increased sales floor efficiency by restocking shelves and organizing merchandise to maintain appealing store layout.

Private Nanny

Bec Kranen
01.2007 - 01.2009
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
  • Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.

Administration / Receptionist

Joey Scandizzo Hair Salon
01.2007 - 01.2008
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Answered phones promptly and always demonstrated outstanding verbal communication in person and via alternate communication.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

Certificate III - Early Childhood Care And Education

Suzanne Johnston
Melbourne, VIC
11-2016

With Honours - Legal, Business Management, English, Health and Human Development, Accounting

Mordialloc College
Mordialloc
01.2011

Skills

  • Communication: Proven excellent verbal and written communication skills through my position’s within Joey Scandizzo Hair Salon and within the Royal Children’s hospital In my role as Eczema Workshop Coordinator I dealt comfortably with people of different backgrounds, age groups and language abilities I dealt effectively with customer issues and requests, executing management of complaints in a calm and professional manner My written communication skills were also critical in both Internally and with clientele in creating and liaising effective management of the Eczema workshop
  • Time Management: Through all positions I have held, effective management of time and prioritising tasks has been very important to ensure that my day-to-day requirements are achieved Within my position as Eczema Workshop Coordinator, being able to triage patients and to ensure the appropriate level of care and attention is provided, is crucial to the patients and also to the Medical Practitioners to allow them to diagnose and remedy the issues as quickly as possible
  • Interpersonal: Demonstrated interpersonal skills and ability to develop excellent professional relationships with a variety of clients in all my roles to date I enjoy a great relationship with all of my Employers – From a child caring aspect, it is vital to build the trust and respect of the parents in order to provide comfort and peace of mind that you are taking the utmost care of their most treasured possessions Building these relationships requires reliability and proven execution of daily tasks
  • Teamwork: Throughout every job I have had it has been crucial to maintain the highest levels of team work Whether this is with my families, or team members at the Royal Children’s Hospital The ability to communicate in a propitious manner and build morale, whilst still ensuring the highest levels and most superior quality of work is delivered within the time frame is a must
  • Adaptability: I have worked in a variety of roles with different organisations, stakeholders, and clients Each of these has required a high level of flexibility and adaptability in order to succeed As a nanny, I have worked for numerous different families It is crucial for me to adapt to each family’s expectations, routines and lifestyle in general to ensure each and every one of my clients are happy
  • Ensures accountability in tasks
  • Self-assured
  • Trustworthiness in relationships
  • Friendly demeanor
  • Optimistic mindset
  • Dedication to ongoing development
  • Ability to foster a lighthearted environment

Certification

  • Knowledge within Eczema Management
  • CPR/ Anaphylaxis Training
  • Police Check
  • Working with Children’s Check ( employee)
  • Bag of Bronze Medallion (Level 1 Swimming Qualification)
  • Safety & Food Handling Course
  • Allergen course

Timeline

Private Nanny

Mary and Stav Dio.
02.2024 - 12.2024

General Office Cleaner/Stock Management Assistant

ANC Delivers
07.2021 - Current

Private Nanny/Residential House Manager

Kate & Jono Pascoe
01.2015 - Current

Personal Assistant to Rodney Hunt, Head of NICU

Royal Children’s Hospital Melbourne
07.2012 - 12.2012

Eczema Workshop Coordinator

Royal Children’s Hospital Melbourne
04.2012 - 12.2015

Private Nanny

Dr Zoe & Jeremy Barron
01.2011 - 01.2012

Private Nanny

Dr Owen Casson
01.2009 - 01.2010

Retail Assistant

AMCAL Pharmacy
01.2009 - 01.2010

Private Nanny

Bec Kranen
01.2007 - 01.2009

Administration / Receptionist

Joey Scandizzo Hair Salon
01.2007 - 01.2008

Certificate III - Early Childhood Care And Education

Suzanne Johnston

With Honours - Legal, Business Management, English, Health and Human Development, Accounting

Mordialloc College

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