Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Hi, I’m

Ella Knop

Support Worker
Herron,WA

Summary

Dedicated Support Worker/ Carer with over 15 years of experience at Avivo, Silver Chain and privately. Specialising in daily living, personal support and emotional encouragement. Excelled in building trust and advocating for client needs, significantly enhancing individual wellness and independence. Skilled in confidentiality, problem-solving, documentation, medications and providing high care personal needs consistently.

Overview

15
years of professional experience
1
Certification

Work History

Avivo - 2013- 2022

Support Worker/Carer
05.2013 - 09.2022

Job overview

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
  • Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect in community and private settings.
  • Responded to patient emergencies promptly, initiating appropriate action and notifying relevant professionals when necessary.
  • Engaged patients in meaningful conversation, socialisation, and activity while providing personal care assistance.

Silver Chain 2007-2012

Support Worker/Carer
10.2007 - 09.2013

Job overview

As above.

Education

Silver Chain
Perth, WA

from Required Courses

Skills

  • Daily living support
  • Health and safety awareness
  • Emotional Support
  • Infection Prevention and Control
  • Confidentiality and Privacy
  • Mobility Assistance
  • Behavioral support
  • Meal Preparation
  • Transportation Assistance
  • Life Skills Development
  • Documentation abilities
  • Professional boundaries
  • Cultural Sensitivity
  • Problem-Solving
  • Patient support
  • Active Listening
  • Relationship Building
  • Multitasking Abilities
  • Client Advocacy
  • Decision-Making
  • Attention to Detail
  • Reliability
  • Professionalism

Certification

Courses provided by employers.

I will need refresher courses in some areas…

RE: First Aid. I am willing too complete courses required for employment.

Additional Information

I am 60 years of age and since leaving my last employer looked after my partner who was a quadriplegic C4-C5 with help of some supports until his passing 10 months ago.

I would love to continue working in the caring field.

I would prefer part time work, although, only working two or three shifts, I would be flexible to fill shifts/services when necessary.

I work well individually or in a team environment.

My interests are high care / palliative care / mental health and being on a turning team in a facility.

My strengths are giving care to the best of my knowledge and ability. I pride myself on the utmost confidentiality with integrity and respect to those under my care.




Timeline

Support Worker/Carer

Avivo - 2013- 2022
05.2013 - 09.2022

Support Worker/Carer

Silver Chain 2007-2012
10.2007 - 09.2013

Silver Chain

from Required Courses
Ella KnopSupport Worker