Ella Luu

Enhanced the design and functionality of the clinic’s website and improved social media strategy and SEO.

• Improved website design to boost digital presence and user engagement.
• Developed a strategic digital marketing plan with a detailed proposal and timeline.
• Communicated regularly with the owner and team members for approvals and collaboration.
• Implemented new branding ideas and improved social media design.
• Enhanced SEO to increase online visibility and attract more traffic.
• Created engaging content for TikTok, Facebook, and Instagram.
• Assisted in creating visually compelling graphics for social media platforms, increasing engagement among followers.
• Monitored and evaluated website analytics to identify trends and opportunities for improvement.
• Optimized website content and images to improve search engine rankings.

Key Achievements

• Increased conversion rates and reduced bounce rates by 10% within three months.
• Enhanced user engagement through optimized landing pages and clear call-to-action buttons.
• Boosted website traffic through effective SEO strategies
• Learned and utilized Wix for web development, enhancing technical skills.

• Designed, produced, and packaged custom-made products for over 800 customers.
• Swiftly resolved daily customer inquiries and complaints, ensuring high customer satisfaction.
• Developed strategic partnerships with influencers and businesses to drive mutual growth and promotion.
• Created a diverse product catalog with over 150 unique designs, catering to changing customer preferences.
• Streamlined order fulfillment and inventory management, handling over 800 orders efficiently.
• Implemented targeted social media and email marketing strategies successfully generating leads and revenue.
• Produced engaging daily content for social media platforms, effectively solidifying the brand image.
• Managed brand reputation through consistently delivering high quality products.
• Cultivated strong customer relationships through attentive and personalised customer service.
• Maintained a positive online reputation by delivering exceptional customer experiences.

Key achievements

• Generated $200,000+ in revenue from over 800 sales on platforms including Etsy, The Custom Movement, and Shopify.
• Built a following of ~9000 on Instagram, driving customer engagement and brand visibility.
• Generated $42,000 in revenue from social media traffic and $67,000 from SEO, demonstrating the effectiveness of strategic digital marketing.
• Maintained high customer satisfaction, evidenced by over 500 positive reviews.