Summary
Overview
Work History
Education
Skills
Timeline
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Ella Maskill

Ella Maskill

Central Coast,NSW

Summary

Very well at multitasking and time management, I significantly enhanced client satisfaction and efficiency at One Agency Real Estate. As a Sales Administrative Assistant and Crew Trainer at McDonald's, I demonstrated strong organization and a positive attitude, leading teams to exceed performance goals. My expertise in file management and exceptional communication skills drive success in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Sales Administrative Assistant

One Agency Real Estate
10.2023 - 06.2024
  • Managed email correspondence.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Organized, maintained and updated information in computer databases.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Published sales inspections online for the following weekend.
  • Completed tenancy banking daily.
  • Exchanged contracts for the specific agent.
  • Completed agents follow up tasks daily.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area and office clean and neat to give visitors positive first impression.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Crew Trainer

McDonald's
06.2021 - 06.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained a clean dining area for guests, ensuring a positive experience with every visit.
  • Processed cash, credit and touchless transactions to fulfill customer orders.
  • Welcomed customers and helped determine their needs.

Education

Completed Year 10 -

Central Coast Sports College

Skills

  • Strong Organization
  • File Management
  • Team Worker
  • Strong Work Ethic
  • Social Media Updating
  • Meeting Note Taking
  • Positive Attitude
  • Can-do Attitude
  • Honesty
  • Communication Skills
  • Helpful
  • Respectful
  • Reliability
  • Calendar Management
  • Multitasking and Time Management
  • Fast Learner

Timeline

Sales Administrative Assistant

One Agency Real Estate
10.2023 - 06.2024

Crew Trainer

McDonald's
06.2021 - 06.2023

Completed Year 10 -

Central Coast Sports College

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Ella Maskill