Ella McGown

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Provided recommendations on menu items and upsold food and drinks to increase sales.

• Provide exceptional customer service by taking and delivering food and beverage orders promptly and accurately.

• Collaborate with kitchen staff to coordinate timely food service and accommodate special dietary requests.

• Handle cash transactions and accurately process payments through the point-of-sale system.

• Maintain a thorough knowledge of the menu, including daily specials, to assist customers with informed choices.

• Multitask in a fast paced environment, managing managing both the front counter and assisting in food preparation.

• Maintained clean and organized restaurant to comply with hygiene and health regulations.

• Developed strong relationships with regular customers, leading to increased loyalty and repeat business.

• Provide excellent customer service by assisting shoppers, answering inquiries, and resolving issues.

• Operate cash registers, handle transactions accurately, and process payments efficiently.

• Worked in the produce department, handling the stocking and maintenance of fresh fruits and vegetables.

• Checked product quality, rotated stock, and removed damaged items to uphold high standards.

• Collaborated with team members to manage daily tasks, including inventory management and display setup.

• Adhered to food safety protocols and ensured compliance with health and safety regulations.