Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

ELLA MULDER

Launceston,Australia

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Coles Supermarket
Launceston, Australia
03.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Maintained clean sales floor and straightened and faced merchandise
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Helped customers complete purchases, locate items, and join reward programs
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction

Basketball Referee

Launceston Basketball Association
Launceston, Australia
07.2022 - Current
  • Instructed players and coaches on basketball game rules
  • Handled high-stress situations using superior calming techniques with basketball fans
  • Identified player infractions and determined appropriate penalties
  • Worked at competitive athletic basketball games, tournaments and special sporting events
  • Maintained standardized expectations of fairness concerning penalties and acts not adhering to required sportsmanship

Education

High School -

Queechy High School
Norwood, TAS
12.2023

Primary Education -

Norwood Primary School
Launceston
12.2019

Some College (No Degree) -

Launceston College
Launceston

Skills

  • Cash Handling
  • Cash Register Operation
  • Product Promotion
  • Money Transfer Systems
  • Customer Assistance
  • Retail Sales
  • Time Management
  • Product and Service Sales
  • Self-Checkout Assistance
  • POS System Operations
  • Independent Judgement
  • Conflict Resolution
  • Communications Strategies
  • Safety and Cleanliness Standards
  • Energy and Physical Stamina

Certification

  • First Aid Training, 22-25
  • CPR training, 22-23

Accomplishments

Volunteered at the Australian National Olympic games at Elphin Sport Centre

Timeline

Retail Sales Associate

Coles Supermarket
03.2023 - Current

Basketball Referee

Launceston Basketball Association
07.2022 - Current

High School -

Queechy High School

Primary Education -

Norwood Primary School

Some College (No Degree) -

Launceston College
ELLA MULDER