Ella Nadi
Melbourne
Summary
Dedicated professional with extensive experience in customer service roles. Proven ability to observe details and provide constructive feedback to enhance service quality. Quick learner with a strong commitment to following instructions and improving customer satisfaction. Passionate about fitness and travel, bringing a diverse perspective to team dynamics.
Overview
5
5
years of professional experience
Work History
Business Owner – Hospitality (Customer Service & Operations)
Altona Station Kebabs
Melbourne
01.2019 - 01.2024
- Delivered friendly and consistent customer service to a wide range of clients.
- Managed cash handling, stock ordering, and daily operations.
- Gained strong communication skills and ability to resolve customer issues.
- Ensured cleanliness, organisation, and compliance with service standards.
Education
Master of Software Engineering -
Bachelor of Computer Science -
Skills
- Customer service and client interaction
- Attention to detail
- Accurate reporting and compliance
- Reliability and adaptability
- Basic technology skills
- SQL and data analysis
- Data visualization and Power BI
- Quick learning and staff hiring
- Business planning and development
- Cash handling and stock ordering
Additional Information
Well-travelled and culturally aware, Strong interest in health, fitness, and lifestyle improvement, Eligible to work in Australia (permanent Resident), Valid Victorian Driver Licence
Timeline
Business Owner – Hospitality (Customer Service & Operations)
Altona Station Kebabs
01.2019 - 01.2024