Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ella Nielsen

Brisbane,QLD

Summary

Dynamic and detail-oriented professional with experience at JB Hi-Fi, excelling in customer service and problem-solving. Proven ability to enhance product displays and streamline store resets, demonstrating strong teamwork and communication skills. Adept at managing high-pressure situations while maintaining a positive attitude and ensuring compliance with safety standards.

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in Law Enforment role.

Overview

4
4
years of professional experience

Work History

Merch Team Member

JB Hi-Fi
10.2022 - Current


  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates
  • .Assisted customers with product selection and answered any questions about merchandise.

Law Clerk

Phoenix Law & Associates
02.2025 - 04.2025
  • While completing work experience in a law firm, tasks done by Law clerks were fulfilled during short period of time at company
  • Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
  • Demonstrated exceptional attention to detail when reviewing contracts, leases, and agreements for accuracy and compliance with applicable laws.
  • Expedited case resolution by conducting comprehensive legal research on various topics related to ongoing matters.
  • Participated in client meetings alongside supervising attorneys, gaining valuable exposure to diverse areas of practice within the firm.
  • Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.

Cafe Worker

@beans Louie & Co
12.2021 - 09.2022
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Education

Diploma - Justice Studies

TAFE Queensland
QLD
12-2024

Certificate IV - Justice Studies

Unity College
Caloundra, QLD
10-2023

Certificate - Criminal Law And Procedure

Bond University
Gold Coast, QLD
06-2023

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Flexible schedule
  • Workplace safety
  • Computer skills
  • Goal setting and achievement
  • Complex Problem-solving
  • Conflict resolution
  • Adaptability and flexibility
  • Verbal and written communication
  • Time management
  • Excellent communication
  • Decision-making
  • Reliability
  • Team collaboration

Interests

  • Community Cleanup
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Martial Arts (currently a 2nd dan blackbelt in Taekwondo)
  • Music
  • Gym Workouts
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Hiking
  • Reading
  • Animal Care
  • Volunteering
  • Running

Timeline

Law Clerk

Phoenix Law & Associates
02.2025 - 04.2025

Merch Team Member

JB Hi-Fi
10.2022 - Current

Cafe Worker

@beans Louie & Co
12.2021 - 09.2022

Diploma - Justice Studies

TAFE Queensland

Certificate IV - Justice Studies

Unity College

Certificate - Criminal Law And Procedure

Bond University
Ella Nielsen