Ella Olsen

My Mother is a sole trader, she works for herself and i often assist her in supporting a client who is within my family circle. I have some experience with her.

When i do assist my mother it includes of...

• Developed strong interpersonal relationships with the client, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Maintained safety with tidy, clean, and hazard-free home environments.

• Maintained a clean and organized workspace, resulting in a safer environment for all employees.
• Collaborated with team members to achieve daily production goals and consistently meet deadlines.
• Maintained compliance with health, safety, and environment practices.
• Weighed and measured items to prevent waste and meet quality standards.
• Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
• Demonstrated adaptability by quickly learning new processes when required due to changes in product specifications or client requirements.
• Achieved consistent on-time completion of projects by effectively managing time and prioritizing tasks based on deadlines.
• Communicated with Processing Supervisor if unable to achieve timeline or resolve error.

• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Set positive example for team members by providing high-quality, efficient service.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Mentored junior employees to improve performance, food safety, and customer service.
• Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
• Trained and mentored 40+ new personnel hired to fulfill various roles.
• Developed job-specific competencies and performance standards.
• Created engaging training materials including presentations, videos, and reference guides for ongoing reference by crew members.