Ella Pearce
Underwood,Australia
Summary
Emerging Social Worker with experience in hospital-based social work, injury management, and customer service. Developed expertise in person-centred care, multidisciplinary teamwork, and advocacy through hospital placement. Enhanced communication and sensitivity skills in managing workplace challenges. Strong background in customer service, problem-solving, and teamwork, demonstrating commitment to ethical and compassionate practice.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Social work placement
Procare Launceston
Launceston
- Attended doctor's appointments and documented summaries to ensure all parties received comprehensive updates on client progress
- Develop personalized rehabilitation or return-to-work plans
- Processed and submitted funding requests for review.
- Assisted in host placements, facilitating clients' psychosocial and physical recovery for successful return to work.
- Completed a three-month social work placement to gain practical experience.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
Sales Assistant
Target Mowbray
Mowbray, TAS
03.2022 - Current
- Assisted customers in registers and lay-by department, ensuring smooth transactions and positive shopping experiences.
- Managed online orders and click and collect services, facilitating timely fulfillment and customer satisfaction.
- Online orders/click and collect department
- Conducted stock takes to ensure accurate inventory levels.
- Excellent communication skills, both verbal and written.
- Adapted to flexible hours, including nights, weekends, and holidays, to meet business needs and support team operations.
Social Work Placement
Launceston General Hospital
Launceston, TAS
07.2026 - 09.2026
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Working within a multidisciplinary team
- Proved successful working within tight deadlines and a fast-paced environment.
Education
St Patrick’s College
01-2022
Bachelor With Honours - Social Work with Honours
University of Tasmania
Launceston, TAS10-2026
Skills
- Strong work ethic
- Safe work practices
- Professional conduct
- I have the ability to build rapport with people of all ages and backgrounds, which is essential when working with clients and customers in both workplaces
- Cross-functional communication
- Effective engagement
- I demonstrate a strong work ethic and thrive as a collaborative team member, with a genuine commitment to maintain a zero-harm safety culture
- Initiative and adaptability
- Collaboration skills
- Empathetic engagement
- Attention to detail
- Friendly, positive attitude
- Flexible and adaptable
- Multitasking
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
Certification
- TCE received
- RSA completed
- First Aide Certificate – completed 2020 – 2022
Timeline
Social Work Placement
Launceston General Hospital
07.2026 - 09.2026
Sales Assistant
Target Mowbray
03.2022 - Current
Social work placement
Procare Launceston
St Patrick’s College
Bachelor With Honours - Social Work with Honours
University of Tasmania