Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ella Price

Brisbane,QLD

Summary

i am very determined in finding a management position that will allow me to grow and learn new things every day!

i may only be 17 years old turning 18 in a few months but that does not compare to how capable i am of doing anything. in my current job role i have been training to be manager which has included learning how to do the weekly rosters, supervising a team, giving them direction, refunds/exchange and so much more! i have really loved learning all these new things over the past couple months i am just not sure if the company i am at is somewhere i am wanting to be long term. i didn't graduate school but that doesn't undermine how much i have achieved since making that decision. i completed a cert 3 in beauty therapy while working full time up to 48 hrs per week, even tho i may not have all requirements, everybody learns somewhere and that is exactly what i am aiming to do! i will always be there to show up for my team and be someone you can always count on as staff. i would kindly appreciate if you would take the time to give me a chance because i do really have a lot of potential.

Overview

5
5
years of professional experience

Work History

Retail Worker

coles
North Lakes, Queensland
05.2023 - Current
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Answered store and merchandise questions and led customers to wanted items.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Hospitality Worker

beefeys
Glass House Mnts, Queensland
09.2022 - 01.2024
  • Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
  • Checked on customers regularly to ensure satisfaction with meals and services.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Trained staff members in proper beverage preparation techniques and procedures.
  • Provided excellent customer service with a friendly attitude at all times.

Education

Certificate 3 - Beauty Therapist

Katrinas School of Hair And Beauty
Morayfeild
11-2024

Skills

  • Register operation
  • Merchandise display
  • Payment processing
  • Order processing
  • Sales promotion
  • Visual merchandising
  • Loss prevention awareness
  • Relationship building
  • Store maintenance
  • Point of sale systems
  • Store cleaning
  • Problem-solving
  • Staff development
  • Schedule development
  • Coaching and mentoring
  • Staff management
  • Team building
  • Influencing others
  • Quality management
  • Learning management systems
  • Stockroom organization
  • Microsoft Word
  • Microsoft Excel

References

References available upon request.

Timeline

Retail Worker

coles
05.2023 - Current

Hospitality Worker

beefeys
09.2022 - 01.2024

Certificate 3 - Beauty Therapist

Katrinas School of Hair And Beauty
Ella Price