Ella Redenbach
Dubbo,NSW
Overview
6
6
years of professional experience
1
1
Certification
Work History
Workforce Adviser
BEST Employment
01.2023 - Current
- Proofread and edited clients' resumes to improve interview chances.
- Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
- Exemplified excellent communication skills when liaising between hiring managers and candidates ensuring a smooth hiring process.
- Coordinated with educational institutions and training providers to connect clients with resources that enhance their skill sets furthering their employability prospects.
- Recognised client employment barriers and devised strategies to resolve.
- Excellent time management and organisational skills, with the ability to multitask
- Successfully delivered on targets and consistently exceeded set KPI's.
- Demonstrated ability to work independently and take initiative when completing tasks with minimal supervision.
- Proficient in creating detailed casenotes.
Console Operator
OilsPlus
04.2022 - 11.2022
- Contributed to strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Enhanced stock rotation and inventory management for diverse product categories such as confectionery, drinks, and groceries
- Displayed excellent proficiency in currency exchange and shift balancing
- Processed orders on POS system and accepted cash and charge payments.
- Developed skills in creating various coffee beverages such as cappuccino, flat whites, and lattes using barrister coffee machine
- Ensured proper maintenance of coffee machines with approved cleaning agents.
- Validated customer IDs for sale of cigarettes
Disability Support Worker
Sprit Ability
08.2019 - 09.2020
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
Fast Food Worker
KFC
07.2018 - 03.2020
- Greeted customers promptly and took orders to of traffic moving.
- Wiped counters and sanitised equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organisation area, ensuring pleasant atmosphere for customers.
- Collaborated with team members to maintain well-stocked inventory and ensure smooth operations during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service in fast-paced environment.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in timely manner.
- Processed orders on POS system and accepted cash and charge payments.
- Excelling at exchanging money and balancing out money for next shift
Education
Year 10 Certificate -
Dubbo South Campus
Dubbo12.2017
Certificate IV - Community Services
Verto
Dubbo, NSWSkills
- Documentation skills
- Cross-cultural understanding
- Database Maintenance
- Case Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Excellent Communication
Certification
- Working With Children's Check
- Certificate II in Auslan
- Certificate III in Tertiary Preparation
Referrals
Macarla Perry
BEST Employment
0409122922
Grace Hiller
Personal Reference
0458456954
Timeline
Workforce Adviser
BEST Employment
01.2023 - Current
Console Operator
OilsPlus
04.2022 - 11.2022
Disability Support Worker
Sprit Ability
08.2019 - 09.2020
Fast Food Worker
KFC
07.2018 - 03.2020
Year 10 Certificate -
Dubbo South Campus
Certificate IV - Community Services
Verto
- Working With Children's Check
- Certificate II in Auslan
- Certificate III in Tertiary Preparation
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