Summary
Overview
Work History
Education
Skills
References
Timeline
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Ella Richardson

Currumbin Waters,queensland

Summary

Authentic and integral worker with a passion for small and local business, a strong understanding of communication skills, retail, marketing, and creating a warm, welcoming environment for customers. A flexible and adaptable team player.

Overview

9
9
years of professional experience

Work History

baby sitting

Pheonix air conditioning and services pty ltd
molendinar , queensland
09.2024 - 09.2025
  • Discussed specific requirements of child with parents to ensure tailored care.
  • Implemented diverse playtime activities to promote engagement and development.
  • Maintained regular feeding schedule to support child's nutritional needs.
  • Changed child's clothes and diapers promptly to ensure comfort and hygiene.
  • Scheduled day naps to facilitate healthy sleep patterns.
  • Created a fun and supportive learning environment for children's growth.
  • Optimized time management strategies to enhance daily routines.

Small Business Owner

self emloyed
Penguin, TAS
09.2020 - 09.2024
  • Managed daily operations and logistics of small business activities.
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Oversaw financial management, including budgeting and expense tracking.
  • Conducted market research to identify trends and opportunities for growth.
  • Developed business plans and strategies to grow small business.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Monitored customer feedback and implemented changes based on their suggestions.
  • Established partnerships with other businesses in related industries for mutual benefit.
  • Designed customer loyalty programs to increase sales revenue.

Cleaner

Madsen hotel
Penguin, TAS
01.2022 - 10.2022
  • Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture.
  • Washed windows, mirrors, and glass surfaces to remove residue.
  • Disinfected and cleaned bathroom areas, refilling dispensers.
  • Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines.
  • Emptied wastebaskets to transport trash to designated disposal areas.
  • Stocked individual rooms and common areas with proper supplies.
  • Thoroughly dusted and vacuumed commercial and residential buildings daily.

Retail Worker

Beachbeat
Ulverstone, TAS
01.2017 - 11.2019
  • Assisted customers with product selection and inquiries.
  • Managed inventory levels and organized merchandise displays.
  • Processed sales transactions efficiently at the checkout counter.
  • Maintained cleanliness and orderliness of the retail space.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Helped customers by answering questions and locating merchandise.

Education

Cert 3 - Design And Apply Beauty Services

Mary-Anne Colleg of Beauty
TAS
11.2018

High School -

Leighland Christian School
TAS
10.2016

Certificate of Attainment - Medicinal Herbs

ACS Distance Eductaion
Online

Skills

  • Customer relations
  • Interpersonal communication
  • Flexible and adaptable
  • Active listening
  • Calm under pressure
  • Attention to detail
  • Effective communication
  • Inventory management

References

References available upon request

Timeline

baby sitting

Pheonix air conditioning and services pty ltd
09.2024 - 09.2025

Cleaner

Madsen hotel
01.2022 - 10.2022

Small Business Owner

self emloyed
09.2020 - 09.2024

Retail Worker

Beachbeat
01.2017 - 11.2019

Cert 3 - Design And Apply Beauty Services

Mary-Anne Colleg of Beauty

High School -

Leighland Christian School

Certificate of Attainment - Medicinal Herbs

ACS Distance Eductaion
Ella Richardson