ELLA SMITH
Maroubra,NSW
Summary
I am a high energy individual who thrives in fast-paced and high-volume environment. I have exceptional people skills and an outgoing personality, that I would like to bring into a service role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
Intercontinental Hotels
Double Bay, NSW
03.2023 - 11.2023
- Sole Bartender on Rooftop Bar
- Events Bartender & All Rounder
Bartender / Events All Rounder
Intercontinental Hayman Island Resort
Hayman Island
03.2022 - 12.2022
- Developed new signature cocktails to support bar marketing brand and increase profits
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained the standards and privacy of high-end clientele
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Service Team
Coles Waterloo
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Worked all sections of the floor including checkout, service desk, and stocking and organizing the store.
Education
High School Diploma -
St Paul's College
High School Diploma -
Brigidine College
Randwick, NSWSkills
- Bartender / Events All Rounder
- Bar Operations Management
- Teamwork and People handling
- Custom Drink Preparation
Certification
- Provide First Aid & CPR
- Responsible Service Of Alcohol & RCG
References
- Dipsan Ghrime, Bar Supervisor - Double Bay,
- Hayley Watkins, Events Manager - Hayman Island, 0431 684 791
Timeline
Bartender
Intercontinental Hotels
03.2023 - 11.2023
Bartender / Events All Rounder
Intercontinental Hayman Island Resort
03.2022 - 12.2022
Service Team
Coles Waterloo
High School Diploma -
St Paul's College
High School Diploma -
Brigidine College
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