Ella Stoeckli

Host of Stardust | Mondays 7–8pm | PBS 106.7FM

• Creator and presenter of Stardust, a weekly radio program dedicated to eclectic and innovative music, with a focus on independent local and international artists.
• Responsible for curating diverse and compelling playlists that spotlight emerging talent and underrepresented genres.
• Conduct ongoing research into upcoming live music events, festivals, and industry trends to ensure timely and relevant on-air promotion.
• Maintain and update show content via the PBS website, including artist write-ups and gig listings.
• Actively engage with the local music community, fostering relationships with musicians, labels, and promoters to enhance programming.

• Delivered exceptional customer service by assisting with enquiries, providing tailored music recommendations, and ensuring a high-quality in-store experience.
• Resolved customer concerns efficiently, collaborating with store manager to significantly improve customer satisfaction.
• Managed daily store operations, including opening and closing procedures, and implemented process improvements to enhance efficiency.
• Operated the register and processed transactions; balanced the cash register and generated daily sales reports.
• Packed and fulfilled over 60 online orders per day, ensuring records were safely prepared and shipped via Australia Post.
• Received and processed new stock deliveries; updated inventory, set pricing based on margin targets, and ensured accurate product placement.

• Worked across multiple council venues including Collingwood, Fitzroy, and Richmond Town Halls, as well as eleven community halls.
• Supported a wide range of events including council and community celebrations, weddings, conferences, and private functions.
• Maintained venue security during and after events to ensure public safety and asset protection.
• Met with and briefed event hirers; supervised activities to ensure compliance with council regulations and smooth event delivery.
• Oversaw council meetings and provided on-site operational support.
• Set up, operated, and troubleshot AV and computer equipment as required.
• Handled set-up and pack-down of furniture and catering facilities in line with event requirements.
• Conducted regular reviews of event operations to identify and implement areas for improvement.
• Developed and introduced new processes and procedures to streamline event logistics and enhance overall efficiency.

• Assisted patrons with locating books, navigating the library database, and resolving general IT and AV queries.
• Delivered excellent customer service in a high-volume environment with a warm and solutions-focused approach.
• Maintained organised shelving, records, and catalogue systems to ensure efficient library operations.

• Processed courier deliveries and managed stationery ordering.
• Assisted students with library services including printing, borrowing, returns, renewals, fines, and IT support.
• Supported curation of the ACU Art Collection through research and online cataloguing.
• Reduced librarian workload by independently handling patron requests and locating materials.
• Guided patrons in using library equipment and maintained accurate records.
• Coordinated inter-library loans with regional branches.