Overview
Work History
Education
Skills
Awards Certificates
Hobbies and Interests
Certification
Timeline
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Ella Sutherland

3 Lewis Court, Mooroopna

Overview

4
4
years of professional experience
1
1
Certification

Work History

CASHIER

COLES
08.2021 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced shopping experience, provided product information and location assistance.
  • Increased sales of promotional items by informing customers about current offers.
  • Performed cash, card, and check transactions to complete customer purchases.

Babysitter

Tamara Cox
07.2023 - 11.2024
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
  • Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Reassured children when upset providing emotional support and stability.
  • Helped children learn how to complete small chores appropriate for age level.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.

Education

High School Diploma -

Notre Dame College
Shepparton, VIC
11-2024

No Degree - Anatomy And Physiology

Latrobe University
Online - Acheive Plus Program
11-2024

Skills

  • Collaborative Teamwork
  • Strong work ethic
  • Clear Communication Skills
  • Consistent Dependability
  • Self-Driven Initiative
  • Analytical Problem-solving Skills
  • Adaptability and resilience
  • Detail-Oriented
  • Dependability and reliability
  • Honest and dependable
  • Effective Time Management
  • Adaptable Learner

Awards Certificates

  • Academic Award, 12/01/20
  • Dux Award, 12/01/20, I received the female Year 8 Dux award for having the highest grade average.
  • Food Handlers Certificate I, 12/01/21, Write a description about your award or certificate
  • Learning Commendations, 12/01/20 - CURRENT

Hobbies and Interests

  • Participating in fundraisers such as 'Walk for Autism' and 'STEPtember'.
  • Completing challenging mind games and puzzles
  • Reading - both fictional genres and nonfiction
  • Writing - creative stories as well as informative pieces summarizing research pieces of interest
  • Learning - new skills, and languages (I studied Japanese for 3 years whilst attending Notre Dame)
  • Quality time with family and friends
  • The area of Medicine - I enjoy reading textbooks and studying human anatomy and other areas in medicine in my spare time.

Certification

  • First Aid Certification
  • Responsible Service of Alcohol Certificate

Timeline

Babysitter

Tamara Cox
07.2023 - 11.2024

CASHIER

COLES
08.2021 - Current

High School Diploma -

Notre Dame College

No Degree - Anatomy And Physiology

Latrobe University

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Ella Sutherland