Ella Sutherland
3 Lewis Court, Mooroopna
Overview
4
4
years of professional experience
1
1
Certification
Work History
CASHIER
COLES
08.2021 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced shopping experience, provided product information and location assistance.
- Increased sales of promotional items by informing customers about current offers.
- Performed cash, card, and check transactions to complete customer purchases.
Babysitter
Tamara Cox
07.2023 - 11.2024
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Reassured children when upset providing emotional support and stability.
- Helped children learn how to complete small chores appropriate for age level.
- Led indoor and outdoor activities to entertain and occupy children.
- Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
Education
High School Diploma -
Notre Dame College
Shepparton, VIC11-2024
No Degree - Anatomy And Physiology
Latrobe University
Online - Acheive Plus Program11-2024
Skills
- Collaborative Teamwork
- Strong work ethic
- Clear Communication Skills
- Consistent Dependability
- Self-Driven Initiative
- Analytical Problem-solving Skills
- Adaptability and resilience
- Detail-Oriented
- Dependability and reliability
- Honest and dependable
- Effective Time Management
- Adaptable Learner
Awards Certificates
- Academic Award, 12/01/20
- Dux Award, 12/01/20, I received the female Year 8 Dux award for having the highest grade average.
- Food Handlers Certificate I, 12/01/21, Write a description about your award or certificate
- Learning Commendations, 12/01/20 - CURRENT
Hobbies and Interests
- Participating in fundraisers such as 'Walk for Autism' and 'STEPtember'.
- Completing challenging mind games and puzzles
- Reading - both fictional genres and nonfiction
- Writing - creative stories as well as informative pieces summarizing research pieces of interest
- Learning - new skills, and languages (I studied Japanese for 3 years whilst attending Notre Dame)
- Quality time with family and friends
- The area of Medicine - I enjoy reading textbooks and studying human anatomy and other areas in medicine in my spare time.
Certification
- First Aid Certification
- Responsible Service of Alcohol Certificate
Timeline
Babysitter
Tamara Cox
07.2023 - 11.2024
CASHIER
COLES
08.2021 - Current
High School Diploma -
Notre Dame College
No Degree - Anatomy And Physiology
Latrobe University