Ella Torr

- I started as a general cleaner at 2 Easy Cleaning and gardening with hands on experience in domestic, commercial, builders cleans, window cleaning, oven and carpet cleaning.

- I progressed into a more of a senior role with responsibilities including staff recruitment, conducting initial conversations and coordinating trail shifts.

-I provided customer service support, Handling incoming client phone calls and directing inquiries to the appropriate departments or team members.

-I am currently Co managing Air Bnb Properties for Bendigo Signature Accommodation which is through 2 Easy Cleaning and Gardening. The duties include coordinating cleaning schedules, managing guest readiness, ensuring smooth day to day operations, resolving any guest issues or emergencies, act as a primary point of contact for guest responding to inquiries, booking requests, and complaints promptly and professionally.

- As a Early childhood educator i had the responsibility to plan and implement educational activities that promote the social, emotional, and cognitive development for my children.

-I created a safe and nurturing environment where children can explore and learn through play.
- I communicated everyday with parents to provide updates on their child's progress, about their day and address any concerns i may have.

Achieved high levels of customer satisfaction by efficiently processing orders, skillfully preparing and serving beverages, and guaranteeing a pleasant dining experience.

Enhanced overall customer experience by offering excellent assistance for product inquiries, valuable recommendations and maintaining a welcoming atmosphere during their shopping.