Summary
Overview
Work History
Education
Skills
Websites
Hobbies - Music & Reading
Timeline
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Ella Warnock

75 Pigdons Road, Waurn Ponds,Vic

Summary

Friendly and communicative individual dedicated to offering exceptional assistance to team members and clients. Skilled at customer relations, working in busy atmospheres and coordinating information appropriately. Positive and upbeat with strong relationship-building abilities, looking to learn new skills and meet new people.

Overview

7
7
years of professional experience

Work History

Volunteer

Coleraine P & A Society
11.2016 - Current
  • Steward at Coleraine Show for several years in Craft and Cooking Sections.
  • Recorded winners
  • Maintained clean, neat, and operational facilities to serve program needs.

Receptionist

Gen Health Hamilton
01.2022 - 01.2023
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Confirmed appointments, communicated with clients, and updated client records.
    • Kept reception area clean and neat to give visitors positive first impression.
    • Answered phone promptly and directed incoming calls to correct offices.
    • Maintained patient confidentiality and privacy
    • Corresponded with clients through email, telephone, or postal mail.
    • Assisted with onboarding new clients and securing paperwork completion.
    • Resolved customer problems and complaints.

Cafe Attendant and Cook

Coleraine Milkbar & Coffee Lounge
01.2019 - 12.2021
    • Wiped, sanitized and maintained floors, facility, and equipment to adhere with standards and procedures.
    • Maintained clean and attractive product displays to entice customer purchases.
    • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
    • Produced food and drink products adhering to cafe quality and quantity standards.
    • Greeted customers entering store and responded promptly to customer needs.
    • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Bachelor of Arts - Communications

Deakin University
Waurn Ponds, VIC
2025

Certificate III in Business - Business

South West Institute of TAFE
Hamilton, VIC
2022

High School Diploma -

Baimbridge College
Hamilton, VIC
12.2021

Skills

  • Highly dependable and reliable
  • Attentive planner and organiser
  • Cash Register experience
  • Computer proficient with Microsoft Office Suite, Cliniko, and Slack
  • Time Management
  • Customer and Client Relations
  • Till Counting
  • Verbal and Written Communication

Hobbies - Music & Reading

Love to read non-fiction novels, and listening to music such as Tame Impala and Alex G at any possible opportunity!

Timeline

Receptionist

Gen Health Hamilton
01.2022 - 01.2023

Cafe Attendant and Cook

Coleraine Milkbar & Coffee Lounge
01.2019 - 12.2021

Volunteer

Coleraine P & A Society
11.2016 - Current

Bachelor of Arts - Communications

Deakin University

Certificate III in Business - Business

South West Institute of TAFE

High School Diploma -

Baimbridge College
Ella Warnock