Ella Wells

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Facilitated seamless dining experiences for large parties by coordinating orders and special requests.

Being a crew coach at McDonald's is about training new hires as well as continuing to teach and develop other crew members skills.

Some of my roles within this job are;

• Fostered a positive work environment, enhancing crew morale and job satisfaction.
• Boosted crew productivity by streamlining work processes and promoting efficient time management techniques.
• Implemented consistent performance evaluations for crew members, identifying areas for improvement and growth opportunities.
• Served as an approachable resource for crew members seeking guidance or assistance with job-related challenges.
• Monitored adherence to safety protocols, minimizing workplace accidents and ensuring compliance with industry regulations.
• Provided coaching and mentoring to employees.
• trained 20 new hires
• Facilitated open communication among crew members, fostering trust and collaboration within the team.
• Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.