Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ella Williams

beaumaris,VIC

Summary

Trustworthy and dedicated to my work with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Reliable worker offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in many areas and flexible with changing business needs.

Overview

2
years of professional experience

Work History

KFC

Customer Service Cashier
09.2022 - 05.2024

Job overview

  • Maintained accurate records of customer transactions for reporting purposes.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Redeemed coupons to discount purchases.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Participated actively in team meetings to discuss strategies for improving overall performance within the department.

Education

Sandringham College - Beaumaris Campus
Beaumaris, VIC

No Degree
10.2025

Skills

  • Patience and composure
  • Cash Drawer Balancing
  • Liquor regulations and compliance
  • Price Identification
  • Account Invoicing
  • Product Knowledge
  • Creative Thinking
  • Retail Operations

Timeline

Customer Service Cashier

KFC
09.2022 - 05.2024

Sandringham College - Beaumaris Campus

No Degree
Ella Williams