Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Williams

Cheltenham

Summary

Dedicated and reliable, with a proven track record at Conners, I excel in customer service and stock replenishment. My ability to create effective displays and enhance shopping experiences through meticulous organization and empathy stands out. I consistently deliver high-quality service, significantly improving customer satisfaction and loyalty. Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.

Overview

3
3
years of professional experience

Work History

Retail Worker

Conners
09.2024 - 01.2025
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Retail Sales Associate

Cotton On Body
08.2024 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service

KFC
02.2022 - 06.2024
  • Provided exceptional customer service by addressing inquiries quickly and professionally.
  • Delivered high-quality customer service, resolving issues promptly and professionally.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Increased referral rates through exceptional customer service and communication skills.

Retail Worker

BONDS
02.2023 - 02.2024
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Education

High School Diploma -

Sandringham Secondary
Sandringham, VIC
10-2024

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Store cleaning
  • Cash handling accuracy
  • Stock replenishment
  • Payment processing

Timeline

Retail Worker

Conners
09.2024 - 01.2025

Retail Sales Associate

Cotton On Body
08.2024 - 01.2025

Retail Worker

BONDS
02.2023 - 02.2024

Customer Service

KFC
02.2022 - 06.2024

High School Diploma -

Sandringham Secondary
Ella Williams