Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ella Wu

Bundoora,VIC

Summary

Master of Social Work graduate with frontline experience in client assessment, crisis intervention, and interagency collaboration through placement at Haven; Home, Safe. Proven ability to engage with vulnerable children and families using trauma-informed and culturally responsive approaches. Skilled in managing complex cases involving housing instability, family violence, and mental health challenges. Strong communication, critical thinking, and documentation skills, with a clear commitment to child safety and ethical practice.

Overview

1
1
year of professional experience

Work History

Placement 2

Haven; Home, Safe 丨Client Care
05.2025 - 08.2025
  • Participated in triage and intake processes, supporting clients experiencing or at risk of homelessness.
  • Conducted Initial Assessment and Planning (IAP) assessments under supervision to identify client circumstances and needs.
  • Collaborated with external organisations to initiate and respond to referrals, contributing to coordinated service delivery.
  • Supported applications for the Victorian Housing Register and arranged emergency accommodation for clients in urgent need.

Placement 1

Federation Uni Future Regions Research Centre
05.2024 - 09.2024
  • Conducted Life Story interviews, strengthening research and interpersonal communication skills in a cross-cultural setting.

Education

Master of Social Work (Qualifying) -

Federation University Australia
Ballarat, VIC
08-2025

Bachelor of Education -

Nanjing Normal University
Nanjing, China
06.2022

Skills

  • Risk Assessment
  • Case Documentation
  • Client Engagement
  • Team Collaboration
  • Trauma-Informed & Inclusive Practice
  • Resilience & Professional Boundaries

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Placement 2

Haven; Home, Safe 丨Client Care
05.2025 - 08.2025

Placement 1

Federation Uni Future Regions Research Centre
05.2024 - 09.2024

Master of Social Work (Qualifying) -

Federation University Australia

Bachelor of Education -

Nanjing Normal University
Ella Wu