Ella Broadbent
Beaufort
Summary
Dedicated and detail-oriented professional with over 3 years of experience in farm retail, customer service, administrative support, and fleet coordination. Skilled in providing knowledgeable assistance with agricultural products, managing inventory, handling supplier communications, and maintaining accurate records. Proven ability to multitask, prioritize urgent tasks, and support daily operations in fast-paced environments. Strong interpersonal and organizational skills with a commitment to safety, efficiency, and delivering exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Admin Assistant
Ashburton Aboriginal Corporation
06.2024 - Current
- Intermediate experience in microsoft office365: excel, word, outlook, ect.
- Coordinate communication between department, ensuring seamless information flow.
- Fleet management
- Monitoring vehicle maintenance schedules, arranged repairs, and ensured all vehicles met safety standards. Maintaining accurate records of vehicle usage, mileage and maintenance history.
- Managing incoming and out going stock.
- Maintaining accurate and confidential records.
- Data entry.
- Transporting clients.
- Raising and collecting purchase orders from various suppliers.
- Organising training and booking medicals for staff and clients.
- Event planing and marketing.
- Providing all round support to all departments within the company.
Customer Service
Gorst Rural Supplies
03.2022 - 06.2024
- Trained new hires.
- Provided customer service on phone and in person.
- Operated Forklift.
- Invoicing AP & AR.
- Effectively managed multiple tasks in a fast paced environment, prioritizing based on urgency and customer needs.
- Handled sales transactions, returns, and exchanges using POS systems.
- Maintained a clean, organized, and well-stocked sales floor.
- Resolved customer inquiries and complaints promptly and professionally.
- Liaised with suppliers to inquire about product availability, delivery ETA's, and order status.
- Picking up and delivering customer orders.
- Loading and unloading delivery trucks.
- Assisted in treating and bagging seed.
Skills
- Inventory Management
- Point of Sale Operation
- Order Processing
- Microsoft Office (Word, Excel, Outlook)
- Data Entry
- Vehicle Scheduling
- Forklift Operation
- Record Keeping & Filing
- Some Product Knowledge (Farm Supplies)
- Customer Service
- Time Management
- Multitasking
- Problem Solving
- Verbal and Written Communication
- Attention to Detail
- Team Collaboration
- Adaptability
- Prioritization
Certification
Chief Fire Warden
First Aid
Forklift
RSA
Food Safety
Timeline
Admin Assistant
Ashburton Aboriginal Corporation
06.2024 - Current
Customer Service
Gorst Rural Supplies
03.2022 - 06.2024
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