Ella Carter
Sydney
Summary
I graduated from the University of Melbourne with a Bachelor of Arts, majoring in Media and Communications, and minoring in Screen and Cultural studies in 2022. I am passionate about communicating and connecting with people through media and culture. In late 2022, I started working in casual employment as a Promotions Assistant and a Voice Actor at MediaWorks, New Zealand's leading commercial radio network. Performance and voice have been a part of my life for over a decade. I hope to pursue a career in this industry which I have a profound and lifelong passion for.
Overview
6
6
years of professional experience
Work History
PROMOTIONS ASSISTANT
Mediaworks
10.2022 - 02.2024
- Monitored customer preferences to determine focus of sales efforts
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events
- Developed and executed promotional campaigns to drive brand awareness and sales
- Engaged audiences with upbeat, fresh videos and posts, capitalizing on current trends to create highly shared content
- Represented clients at events with upbeat, outgoing and friendly persona
- Compiled photos and videos of events to share on social media and use in future presentations
'THE EDGE' 94.2 STATION VOICE ACTOR
MediaWorks
02.2022 - 02.2024
- Volunteering as a Voice Actor for 'The Edge Breakfast' Radio Show
- Spontaneous calls from the station enhance my improvisational skills and my ability to perform under pressure
- Voicing and performing a wide range of stories under different 'characters/personas' live on air
- Having engaging conversations with on air hosts
SUPERVISOR AND CUSTOMER SERVICES
Cookie Time
10.2022 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
- Exhibited high energy and professionalism when dealing with clients and staff
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
STUDENT SPEECH AND DRAMA TEACHER
Diocesan School for Girls
03.2018 - 10.2019
- Volunteered as a student teacher to assist students in their Speech and Drama exam preparation after school hours
- Provided constructive criticism to students' monologues and poetry
- Assisted with Theory learning, providing practice tests and questions
- Created a fun and enjoyable learning environment where students could grow and succeed
Education
Graduate Diploma - Radio & Podcasting
Australian Film Television And Radio School
Sydney12.2024
Bachelor of Arts - Media & Communications
University of Melbourne
Parkville, VIC11.2022
Diocesan School For Girls
Auckland, New Zealand11.2019
Skills
- Excellent Interpersonal Communications
- Quick learner
- Team Member
- Critical Thinking
- Active Listening
- In-depth research and excellent interviewing skills
- Customer Engagement
- Zetta
- ProTools
Special Awards
- Trinity College - London, Speech and Drama (2009-2018) - achieved all grades (1-8) with Distinction.
- Trinity College - London | ATCL Diploma with Distinction in Speech and Drama (2018)
- Trinity College London Exhibition Award - Grade 5 with Honours with a 100/100 score
- Duke of Edinburgh Bronze Award - New Zealand (2017)
- Selected to perform at the 'Welsh Millennium Centre' (2019)
- Workshops at London's 'The Globe Theatre', 'Pineapple Studios' and 'RedBrick Studios' (2019)
Accomplishments
Australian Film Television and Radio School - Glenn Daniel 'SmoothFM' News Scholarship (2024)
Australian Film Television and Radio School - 'Show Radio' Outside Broadcast (2024)
Timeline
PROMOTIONS ASSISTANT
Mediaworks
10.2022 - 02.2024
SUPERVISOR AND CUSTOMER SERVICES
Cookie Time
10.2022 - 03.2023
'THE EDGE' 94.2 STATION VOICE ACTOR
MediaWorks
02.2022 - 02.2024
STUDENT SPEECH AND DRAMA TEACHER
Diocesan School for Girls
03.2018 - 10.2019
Graduate Diploma - Radio & Podcasting
Australian Film Television And Radio School
Bachelor of Arts - Media & Communications
University of Melbourne
Diocesan School For Girls
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