Ella Sophia Pfeiffer-Freiin Von Hammerstein
Brisbane ,QLD
Summary
Proactive and adaptable, I excelled in fast-paced environments, notably at Schmelzpunkt and Törtchen Törtchen, where I enhanced customer service and teamwork. Skilled in cash register systems and maintaining high cleanliness standards, I consistently improved service efficiency and customer satisfaction, showcasing my ability to thrive under pressure and collaborate effectively with colleagues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Veterinary Internship
Dr.med.vet. Holger Linke Veterinarian
06.2021 - 07.2021
Server
Törtchen Törtchen
01.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Ice Cream Server
Schmelzpunkt
04.2023 - 08.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Mathilde Von Mevissen Primary School
Cologne/ Germany 06.2016
Leonardo Da Vinci High School
Cologne/Germany 06.2024
Skills
- Teamwork
- Cleaning and organization
- Working under pressure
- Ice cream preparation
- Ability to adapt to new environments
- Reliable
- Cash register system
Certification
- Language course for twelve weeks as a preparation for the Cambridge certificate
- Drivers license
Languages
English
Full Professional
German
Native or Bilingual
Spanish
Elementary
Timeline
Ice Cream Server
Schmelzpunkt
04.2023 - 08.2024
Server
Törtchen Törtchen
01.2023 - 08.2024
Veterinary Internship
Dr.med.vet. Holger Linke Veterinarian
06.2021 - 07.2021
Mathilde Von Mevissen Primary School
Leonardo Da Vinci High School
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